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“Lovely hotel a few minutes walk from the centre.”

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Privilege Hotel Mermoz
Ranked #18 of 130 Hotels in Toulouse
Certificate of Excellence
Reviewed 11 May 2017

This hotel is delightful and is tucked away from the main street in a courtyard that means it is lovely and quiet.

On a big plus side, the staff are very nice and knowledgable about restaurants and tourist attractions. The rooms are lovely and have comfortable beds. The coffee is free (nespresso machine) and the soft drinks in the fridge are free. I like to have a fridge so you can put bottled water or beer in there to chill.

I got a very good deal that didn't include breakfast for around €60 a night, but when I tried to book an extra night is was double that. So I opted to go to another cheaper hotel near the train station.

While I was there it was not warm enough to use the pool but the pool is hidden away and I am unsure if it gets any sun at all.

The bar is tiny and didn't look inviting. It was lacking in atmosphere so hence I didn't have a drink there.

Room Tip: I was on the fourth floor and the room as spacious and quiet.
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  • Stayed: May 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank CardiffCymrocymraeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 27 of 318 reviews

Reviewed 26 February 2017

Stopped here in September 2016 for 3 days, and to be fair could not fault the hotel for food, staff very friendly and helpful, rooms cleaned daily to very high standard and is quiet and close to all amenities. Set in a courtyard setting back from the road no car noise or local revelers at night. We went for B&B and dined out in Smith Square at a restaurant that the hotel manager takes his family to, and if its good enough for him its good enough for anyone. We found it to be perfect as they have a menu in English as my french leaves a lot to be desired.
The only down side is no views but as most guest's are only using the room to change in and sleep no great loss all the other pro's make up for it. Breakfast is continental so do not expect full English but plenty of choice including cereal.

  • Stayed: September 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Frank310549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this reviewResponded 23 March 2017

Dear Frank310549,
We thank you to let us know about your experience. We are glad to see that you enjoyed your stay. Feel free to ask to our staff for more restaurants advices when you come back in Toulouse, we will be pleased to help you.
Looking forward to welcoming you soon,
Mr DARDE Henri - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2017

The interior is wonderfully evocative of the 1920s /30s and festooned with aviation memorabilia. The desk staff are efficient and friendly and there's a little gym which is well maintained and supplied. The rooms are spacious and the bathrooms well appointed. You're not going to get a view whichever room you are in but its a quiet little place. There's free soft drinks in the mini bar, free wifi and all in all the only fault we could find was the lack of cupboard space for clothes but that wouldn't put us off staying again, great value. Close to the Canal du Midi for walks / boat rides in season and reachable via the T2 tram and then the metro from the airport in 45 minutes for 1.60 euros rather than paying for more expensive transport.

  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank LargelyMonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this reviewResponded 23 March 2017

Dear LargelyMonk,
We are happy to see that you enjoyed your stay at Privilège Hôtel Mermoz and the staff will be delighted to welcome you again during your next journey in Toulouse
Looking forward to welcoming you soon,
Mr DARDE Henri -General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2017 via mobile

We had a lovely stay here. 2 adjoining rooms. Clean, comfy beds. Great facilities (dressing gowns, slippers etc). Easy walk to shops/restaurants. Breakfast was great, lots of choice and staff were very helpful. Would definitely stay again

Stayed: February 2017, travelled with family
Thank Melanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this reviewResponded 23 March 2017

Dear Melanie W,
Thank you for sharing your experience on your stay. We are glad to know that you enjoyed it.
Looking forward to welcoming you again,
Mr DARDE Henri - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2016

Hotel was clean, quiet, very comfortable beds, and the front desk staff were fun and helpful. Hotel was well located, if a little difficult to find at first (we had a car, but we parked it on arrival, and walked everywhere). The front desk fellow had some very good restaurant recommendations, which we really appreciated. We wanted to use the pool, but there was one couple already there which made it feel crowded. We didn't try the breakfast.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank AMC_alisian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2016

We were disappointed with this hotel as had seen excellent Trip Advisor reviews but it is very basic, very budget and the room we were in and access to it in dire need of a revamp. But we were only overnighting and it was a quick walk to heaps of fruit and vegetable markets and good cafes. Sorry to say not a hotel I'd recommend.

  • Stayed: July 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rosemary30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2016 via mobile

Spent two nights on a combined business/sightseeing trip.
Hotel rooms have a nice standard, comfortable bed and good bathroom. It is very quiet for its hotel, but is only app. 10 min. away by foot from main square, and 15 minutes away from Garonne river. All main city sights can easily be reached by foot. Breakfast buffet for French standards is quite nice, but is probably the only point which could be improved. Croissants and pain au chocolat could be better, as well as selection of ham and cheeses to build your own sandwich.
It has a nice small patio for having breakfast, and it even boasts a small swimming pool. It was nice to have a quick dip after a day of city sightseeing. What is also great is the free mini bar with a couple of soft drinks and a bag of chips. I would definitely go there again if returning to Toulouse.

Stayed: July 2016, travelled on business
Thank Imaan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Privilege Hotel Mermoz

Address: 50 rue Matabiau, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Toulouse
#13 Luxury Hotel in Toulouse
#15 Romantic Hotel in Toulouse
Price Range: $123 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Hotel Mermoz 4*
Number of rooms: 51
Official Description (provided by the hotel):
Located in the heart of Toulouse, only a few steps away from the hustle and bustle of the Capitol square, the restaurants and luxury boutiques, the Privilege Hotel Mermoz welcomes you in the haven of its peaceful patio and private gardens.With its ideal location, this 4 star hotel is the perfect base for a business trip or to explore the city and discover its rich architectural and historic heritage. ... more   less 
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Also Known As:
Hotel Jean Mermoz
Jean Mermoz Hotel Toulouse

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