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“Lovely hotel away from the crowds”

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Privilege Hotel Mermoz
Ranked #17 of 130 Hotels in Toulouse
Certificate of Excellence
Reviewed 3 weeks ago via mobile

Stayed three nights. We checked in at 11.30pm, and the staff were quick, but still gave us information about the area and sights. Hotel room was lovely and big, separate bathroom and toilet which is always nice. Bathrobes, slippers, nespresso machine and a free welcome soft drink in the fridge were lovely touches.

Only a 15 minute walk to the Capitole, and 5 minutes to the train station. Highly recommended.

Stayed: November 2017, travelled as a couple
Thank Kirslowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 8 of 319 reviews

Reviewed 30 October 2017

This hotel is brilliantly located both for the city centre and the main station of Matabiau - just c.400m away so easy to trail a suitcase there.

We had a deluxe room which although not big was well appointed and stylish. The hotel is tucked away behind buildings which front on to the road, behind controlled gates. For a city centre hotel, it was remarkably quiet and peaceful. There is a small breakfast room, a bar area, a small garden and small swimming pool. The staff were very helpful in printing out our replacement e-tickets after a union strike cancelled our original train. ( For those who need it, there was underground parking on site) We would stay here again.

Room Tip: Don't worry about being at the front: it's still quiet
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017

The hotel is nice and quiet as it is set back from the street. The entrance is cleverly hidden under an archway with security gate. This leads to a quiet courtyard with steps leading up to a smart reception and small bar. The staff are very welcoming and speak excellent English. Check -in is painless. The rooms are modern and well equipped with the usual TV, mini bar , safe and air conditioning. The bathrooms are a bit on the small site but have slippers, bathrobes, soft towels and honey scented toiletries. The beds are very comfortable with good quality bedding. Everywhere in the hotel is spotlessly clean. It is a 5 minutes walk from Jeanne D'Arc bus stop and 10 minutes from the centre of the city where there are numerous bars and restaurants.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank 103alisone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this reviewResponded 31 October 2017

Dear client,

We thank you for your great feedback, it is always a pleasure for all the staff to read such a good comment. We look forward to welcoming you again in the future.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

We spent our last night in Toulouse in this hotel. It is tucked away through a covered walkway and behind a large, electric gate. A bit confusing, but once you press the buzzer and enter the courtyard you are greeted by beautiful plants and a sweeping stairway. I cant climb stairs but the underground car park was opened and in we went. The room was lovely, the bed sooooooo comfortable and the robes and bathroom a lovely luxury. We didn't get a swim in the pool but I guess this would be the icing on the cake in mid summer.The staff were very helpful and cheerful and booked and ensured that we got our taxi (more like a private chauffeured limousine but at the same price!) We would definitely stay here again if we go back to Toulouse. A real gem!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank jessiepps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri D, Directeur général at Privilege Hotel Mermoz, responded to this reviewResponded 26 October 2017

Dear jessie,

Thank you very much for sharing your opinion about your stay in Toulouse and for the compliments. We are pleased that you have enjoyed your stay amongts us and the services we provide.

Looking forward to welcoming you soon,

Kinds regards,

Mr DARDE - General Manager

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Reviewed 26 September 2017 via mobile

The hotel is close to the Joan Arc Metro and a ten minute walk into the center of Toulouse. There, is a gate to the entrance and parking garage below the hotel. Right outside next to the hotel is a small market. The hotel has comfortable rooms and is very clean. The receptionists are professional and very helpful. The buffet breakfast was quite good. They would be better served by a coffee machine though. The small swimming pool is relaxing. There is a lovely bar area in the lobby. This is very well managed hotel.

Stayed: September 2017, travelled as a couple
Thank Estell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017 via mobile

We stayed here for just one night before heading off further south. It is a typical city hotel hidden within a courtyard in a narrow street. The rooms were clean and the bed was comfortable. The staff were very friendly too. The sad thing is that the street it is located in is rather shabby - definitely not the best part of town though only 10 minutes walk from some nicer areas.
It is pretty compact and the outside of the building is ugly but great effort has been made to refurbish it in an Art Deco style. Sadly, it does not seem well cared for though and so seemed a little rough round the edges in places. The pool looked rather murky and unloved and most of the gym equipment was broken.

So, a mixed bag really - great as a stopover for one night but I wouldn't want an extended stay there.

Stayed: September 2017, travelled as a couple
Thank dunwomblin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017

staff very spot on the hotel was lovely good location you wouldn't think the hotel was all that from the main road when you go through the gate totally different well worth a visit you wouldn't think a pool could fit there this is a very well presented hotel

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
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    • Service
Thank phil d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Privilege Hotel Mermoz

Address: 50 rue Matabiau, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Toulouse
#12 Luxury Hotel in Toulouse
#15 Romantic Hotel in Toulouse
Price Range: $123 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Hotel Mermoz 4*
Number of rooms: 51
Official Description (provided by the hotel):
Located in the heart of Toulouse, only a few steps away from the hustle and bustle of the Capitol square, the restaurants and luxury boutiques, the Privilege Hotel Mermoz welcomes you in the haven of its peaceful patio and private gardens.With its ideal location, this 4 star hotel is the perfect base for a business trip or to explore the city and discover its rich architectural and historic heritage. ... more   less 
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Also Known As:
Hotel Jean Mermoz
Jean Mermoz Hotel Toulouse

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