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“Very basic!”

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Hotel Ours Blanc Centre
Ranked #68 of 130 Hotels in Toulouse
Reviewed 17 October 2012

Tiny rooms but clean
No shower curtain so difficult not to soak the bathroom. (which needed updating)
Friendly staff
Noisy street outside at the weekend, kept me awake at times till 3am!
A friend got food poisoning at the expensive restaurant on the right as you exit the hotel.

Room Tip: Stay somewhere else!
  • Stayed: October 2012, travelled with friends
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Thank JohnofGumley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quatrès H, Front Office Manager at Hotel Ours Blanc Centre, responded to this reviewResponded 14 November 2012

Dear customer,

We appreciate your feed back and regret that you did not have a satisfactory stay we us.

Unfortunately we are not able to attach a shower curtain in the room you were staying in because of the layout of the bathroom and we apologise for the inconvenience this has caused you.
Our hotel is situated in the restaurant quarter of Toulouse and most restaurants have terraces, on warm evenings the area is lively with people dinning. However the hotel is equipped with double windows and air-conditioning.

We are sorry your friend got food poisoning, Toulouse is a gastronomic destination home to many classic French dishes and we recommend most of the restaurant around our hotel.

We are sorry you did not have a good stay with us but hope that if you may stay with us again we can provide you a better experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (211)
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24 - 30 of 211 reviews

Reviewed 20 June 2012

Location is excellent, just two minutes walk to the Place Wilson round about, and a couple of minutes more to the Capitol Square. Hotel staff were very friendly and helpful. The room i had was clean but very basic. There was barely any effort to furnish and decorate the rooms. The daily housekeeping did a good job to clean and tidy up my room. The only problem i had was the strange smell in the room, i believe it's from the carpet. Also mentioned by earlier reviewers, there was no shower curtains, so no matter how hard you try, wetting the toilet floor is inevitable. The sink is very small, it was very difficult brush teeth or washing face using such a small sink. Overall the excellent location and the good service from the staff still does not justify the price they charge for such a basic (and smelly) room. And i forgot to mention that the free Wifi was extremely slow.

  • Stayed: June 2012, travelled on business
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Thank TadaStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

Don't be fooled as we were by seeing the newly modernized lobby of this hotel. Once you board the elevator it's all downhill from there! Filthy elevator and hallway carpeting and sparse, cell-like rooms with little or no amenities. Not even a holder on the wall for toilet paper! We looked at the other location a block away and the rooms were just as bad. It's total misrepresentation from the lobby-on. Looks more like a very bad bordello once you leave the lobby. Shame on this hotel company! Go elsewhere or be sorry.

  • Stayed: April 2012
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Thank hankmail505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

Bright and recently updated lobby with friendly service. That's where it ends. The elevator walls are covered with filthy smelly carpet. Upon arrival at floor, the hallways are claustrophobically narrow with dirty and distressed carpets. The first room was uninhabitable for two people. We were given another room which was slightly larger and had four large windows. The mattresses are old and uncomfortable. There was no shower curtain and no matter how careful you were, the bathroom was covered with water. There was no toilet paper dispenser, rather a roll was left on the sink. They said they were going to renovate and if so it could become more acceptable. At this time, I would avoid since there are many other fine choices.

  • Stayed: April 2012
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1  Thank Cittacentro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2012

This hotel is listed in the 2009 Michelin Guide, which mentioned ongoing renovation at that time. Our tiny room looked like a construction site with unfinished plaster board walls and a nonfunctional closet. Luckily, the weather was gorgeous and we only returned to sleep. Aside from the dismal room, the staff was lovely and helpful.

  • Stayed: March 2012, travelled with friends
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Thank Kalindi-D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

This is one of three Hours Blanc hotels in Toulouse, all in the same vicinity. The location is superb, next to Victor Hugo market just off Place Wilson and a short walk to Place du Capitole. The hotel is 2* due to the lack of bar and restaurant facilities, but these are plentiful in the surrounding streets. A continental buffet breakfast is available for 7 euros, which turned out to be good value for Toulouse! Our party booked 4 twin rooms which were on the small side but clean and well presented. No shower curtains in any of the rooms, which was strange. In summary, an excellent hotel, decent value and perfect location.

Room Tip: Corner rooms slightly bigger (110,210,310)
  • Stayed: February 2012, travelled with friends
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Thank SwanseaIan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2010

Friendly staff , nice lobby and free wifi cannot justify the expensive rate of this place. Most of all it was the lack of sleep that made me wish I was staying in any old ibis in town. This hotel has a very good location, near the Place Wilson but this also means that the area is very noisy during the evening but also early in the morning, as there is a market right next to the hotel. The decor was also really horrid and rooms were very small and close to one another so you often wake up thinking someone else is entering your room!
Tolouse is lovely but very expensive town, if I were you, I would spend 20 euros more and stay somewhere decent!

  • Stayed: June 2010, travelled on business
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Thank LondonLovebirds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ours Blanc Centre

Address: 14 Place Victor Hugo, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Wilson
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #68 of 130 Hotels in Toulouse
Price Range: $88 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ours Blanc Centre 3*
Number of rooms: 44
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