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All reviews room was a bit small style hotel great location one night the main square no frills no safe in the room breakfast room wifi worked well complimentary water single bed pleasant stay short stay business trip reception area weekend break top floor
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Reviewed September 8, 2015

Refurbished and modern, the Ibis is situated close to the central square. All the staff were friendly, welcoming and helpful. The room was spotlessly clean with a comfortable bed and pillows. Free WiFi. Lovely shower. Hot drinks available around the clock. Continental breakfast was well presented and tasty. I will stay again without hesitation.

  • Stayed: September 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume v, Gérant at Ibis Styles Lille Centre Grand Place, responded to this reviewResponded September 14, 2015

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Guillaume VAN SIMAEYS
Général Manager
T 0033 +3 20 55 25 11
Mail H9420@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 7, 2015

we stayed in this wonderful hotel during the antique fair for 3 nights. we had the MOST wonderful stay - the stuff is welcomingvery kind , the rooms are perfect - clean and comfortable. it is well loctaed in the middle of the city center and when ever you return to the hotel you feel at home. the stuff is warm and welcomimg. Coffee is available in the lobby at all times and all was so great !!! we highly recomend this beautifull hotel.

  • Stayed: September 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Dorit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume v, Gérant at Ibis Styles Lille Centre Grand Place, responded to this reviewResponded September 8, 2015

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Styles Lille Centre Grand Place.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We are waiting you the next year for the "braderie 2016"

Thanks again
Guillaume VAN SIMAEYS
Général Manager
T 0033 3 20 55 25 11
Mail H9420@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2015

Location - great
Price -Pretty good
Staff - Great

My room was SO bad. I mean it was clean, but the layout/construction of it

THe toilet wasnt even enclosed, it was a LOFT with bathroom on one "floor" (tiny) and bed on another "floor"

Barely enough room to move around in.

Ive stayed in some really cool Ibis Styles so I booked this one without even looking, but man, this weird weird bad room totally ruined it for me

Stayed: August 2015, travelled on business
Thank ilovecorndogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume v, Gérant at Ibis Styles Lille Centre Grand Place, responded to this reviewResponded September 7, 2015

Dear ,

Thank you for taking the time to tell us about your experience at the ibis Styles Lille Centre Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Don't hésitate to reserved a double room with a big bed, to your next stay.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Guillaume VAN SIMAEYS
Général Manager
T 0033 3 20 55 25 11
Mail H9420@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 22, 2015

We visited Lille after getting a free Eurostar journey due to a delay on a previous break and selected the Ibis Style Grand Place for its central location. Situated on a quiet street less than ten minutes gentle stroll from Gare de Lille Europe for the Eurostar and within five minutes walk of the Grand Place and Place de Gare the hotel really could not have been more convenient. Friendly, helpful staff, super rooms and a very good breakfast all combine to make a great hotel. And the very reasonable rates help too! We have no hesitation in recommending this hotel.

Room Tip: We asked for a room on a lower floor and were given the only ground floor room.
  • Stayed: August 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Riche8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume v, Gérant at Ibis Styles Lille Centre Grand Place, responded to this reviewResponded August 24, 2015

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Guillaume VAN SIMAEYS
Général Manager
T 0033 +3 20 55 25 11
Mail H9420@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 21, 2015

  • Stayed: August 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Guillaume v, Propriétaire at Ibis Styles Lille Centre Grand Place, responded to this reviewResponded August 24, 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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