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“Newly decorated, convenient hotel”

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Adagio Aix-en-Provence Centre
Ranked #8 of 68 Hotels in Aix-en-Provence
Certificate of Excellence
France
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Newly decorated, convenient hotel”
4 of 5 bubbles Reviewed 23 January 2012

This hotel is newly decorated and its facilities are good, location is convenient on a quiet street, rooms and kitchen have all equipment needed and enough parking is available. We initially booked a 2 room appartment (bedroom plus living room with pull out sofa) however when we arrived we concluded very quickly that these rooms are very small to stay for a long weekend with a family of 4. We quickly upgraded to a 2 bedroom + living room appartment which is listed for 6 people but would certainly not recommend this. One comment is that the beds are only 170 cm which is too short and you should be aware of the cleaning rules for a short stay. The breakfast during the weekdays was better than the weekend (choices and service).

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank swe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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620 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Ontario
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 20 January 2012

We had a one-room suite for 4 people. Even though the room is a little small for 4, it is very well designed and the quality is high throughout. The hotel is new and the place is spotlessly clean. The bed is very comfortable, even the sofa bed is better than average. The bathroom is relatively big and it even has an extensible clothes hanger which I have not seen in any other hotels. The kitchen is well stocked with good quality pans and cutlery and the dishwasher is super quiet. Internet works fine and the underground garage is easy to park. If I were to complain, I would say that the separate toilet doesn't have a wash basin and no bidet.

Room Tip: Ask for a ground floor room facing the courtyard.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FrankTheTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
279 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
4 of 5 bubbles Reviewed 16 January 2012

This hotel is a bit out of way but still within walking distance from the bus and train stations(about 15 minutes). The room was very nice,with a fully equipped kitchen, including a coffee maker. Unfortunately no coffee. I asked the front desk if I could buy some coffee pads from the hotel. The answer was no and they suggested the food store nearby. At the price of 99 Euros, I thought they should have some coffee in the room for convenience.

Overall I recommend staying there,but if you want coffee, be prepared!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ryokogasuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
istanbul
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

That was our first time in Aix en Provence and after reading several reviews, we decided to stay in Adagio. Perfect decision!
We made the reservation from hotel's website, then I sent an e-mail to ask few more questions, prompt reply was shocking. In a few minutes, I received all my answers. Really shocking when our previous France experiences are considered. What a good start!
Aix en Provence is a small city. We flew to Marseilles and took the shuttle from airport and arrived Aix. From the bus station, it took only 10 minutes to reach the hotel, easy to find. And if you are driving, they have a parking lot as well. The receptionists were extremely nice, kind and helpful, another shock...The check in lasted for 2 minutes, we got a room on 4th floor. It was very nice. Clean, modern room, neatly designed, with a nice bathroom, enough closets even for a long long stay and a fully equipped mini kitchen. Before going there, I though having a kitchen for a short stay was nonsense but now I know that is wrong. Having a kitchen with all needed utensils and equipments is fantastic.
The hotel is very close to Aix en Provence center, almost 10 minutes walk, no need to take a cab, just a short stroll. The city center is full of sidewalk cafes, restaurants and everything you might need. (there is also a big Mono Prix Supermarket which we shopped a lot and cooked ourselves nice meals in our mini kitchen, marvellous! Buy yourself a nice bottle of wine, some bread, delicious French cheese, you already have the cork screw and wine glasses in your room)
There is also free internet connection, wifi in the lobby and cable in the rooms. The only negative thing I might say is the PC at the lobby. The connection interface might make you suffer. So if you need internet, use your own PC.
As a result, Hotel Adagio (full name Hotel Adagio Aix Centre) was a pleasant surprise for us. We will absolutely try the other ones in the chain as well.

Room Tip: Ours was on the forth floor, number 410, loved it.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank aysem_duygu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
178 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
1 of 5 bubbles Reviewed 6 January 2012

These apartments look good on first inspection but hide some disgusting practises. We arrived and found that our sheets had not been changed from the previous guests. Very long black hairs were found in the bed even though the bed was made up as though it was fresh. We rang reception, he came up and offered new sheets(which we needed to change as housekeeping were finished for the day) or a new room. We opted for new sheets. As he went to fetch the sheets, I started to strip the bed and to my horror found a ghasty amount of hair on the mattress protector. I would say it has never been changed since the bed was first bought.......it was that bad. When the young man from reception came back up we showed him what we found and asked for a new room all together. I was feeling very sick by this time. Long story short, it took another 5 rooms before we settled on one as they were all in the same state!!!! We settled for it as it was nearly midnight. This room wasn't perfect but better. We had to change the sofa sheets for our son, lay an extra sheet on top of our bed and wipe down the floors as they were filthy. In the morning we spoke to both the manager of the hotel and the manager of housekeeper and had the opportunity to show them what we found.
We hope this has shaken housekeeping up and given any future guests peace of mind about finding a clean apartment.
We found all the other staff very nice and friendly, especially the young man on in the evening of the 4th Jan. The manager gave us free breakfast for both mornings for our troubles.

Room Tip: If you want a good view ask for a room on floor 4 facing the old town. If you want to pick up the fr...
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnitaH4300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 1 January 2012

Perfect location for the city exploration and a comfortable stay. The Casino supermarket is near for those that would like to cook their meals themselves. For others there are lots of restaurants nearby.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick, RI
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 29 December 2011

My daughter and I stayed at this location for 4 nights. We checked in with Gregory at the front desk. He was very nice but made check in a little confusing. I pre paid but apparently had to pay an extra tax for the second person upon arrival. I had to figure that out on my own as it wasn't explained. I was also distracted by being told I had a special rate (I just booked the room online directly with Accor Hotels) and that cleaning wasn't included in my very special rate. I was told that I could pay extra for cleaning or borrow a vaccuum if I wanted (funny). I didn't mind either of these things, it was just a little strange how it was presented to me. Could very well have been a language translation issue. Personally I prefer no housekeeping so I don't need to worry about sleeping in.

Facility: Very up to date and modern. Great location on a quiet street which allows for a great night sleep and the ability to also walk to the busy center with no problem.

Room: The room was a great size and had plenty of closet space. Everything that is needed for cooking or storing food is there as well as a dish washer (big plus!). I stayed the week before Christmas so it was very quiet. The bed was decent, however the pillows and bedding could be of better quality.

Staff: Very little interaction with staff. I did not eat breakfast at this location. I had to have the front desk print something for me which was no trouble at all. We were greeted by most of the front desk staff as we came and went.

Amenities: There is only shampoo/body wash combo. Be sure to bring your conditioner if needed. The free wifi worked really well and was a big plus for me.

Overall I had a great stay at this location and I recommend it for a low maintenance apartment style stay if that suits you as well. Was perfect for our needs.

Room Tip: My room overlooked the courtyard and it was very quiet. I slept well.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WithanL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adagio Aix-en-Provence Centre

Property: Adagio Aix-en-Provence Centre
Address: 3 rue des Chartreux, 13100, Aix-en-Provence, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Aix-en-Provence
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Business Hotel in Aix-en-Provence
#8 Luxury Hotel in Aix-en-Provence
#9 Romantic Hotel in Aix-en-Provence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Adagio Aix-en-Provence Centre 4*
Number of rooms: 89
Official Description (provided by the hotel):
The Adagio Aix-en-Provence Centre is perfect for all types of stay and boasts a lovely setting in the city center, close to shopping streets and tourist attractions such as the Cours Mirabeau. This Aparthotel offers 89 comfortable apartments ranging from studios to 3-room accommodations, each with a fully-equipped kitchen, bathroom and living area, so guests can retain their independence. A car park is available as well as a range of services including free Internet access. ... more   less 
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Also Known As:
Adagio Aix-En-Provence Centre Hotel Aix-En-Provence
Aix En Provence Adagio

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