My wife and I stayed at the Mercure Pont d'Avignon last month on our holiday in Provence. I loved the location, but thought that the rooms left a lot to be desired. Even though I read some reviews on TA beforehand, we figured we would role the dice on this one and regret the decision. The hotel has a very modern lobby and he front desk staff is beyond courteous, but things change once you hop on the elevator and head to your room. Even the hallways on the upper floors are not very nice (I think ours was hot pink or orange, definitely not appealing). The room was rundown and the bed not comfortable. TV surprisingly was up-to-date. For the price we paid, I would have expected something a little nicer.
If you end up staying here, be sure and keep an eye out for the one tiny sign along the main road that circles Avignon. We missed the turn (which gets you to the parking garage underneath the hotel) and took the next one thinking we could just back track to the hotel. This is impossible and we spent the next hour lost, driving through tiny narrow streets. Much safer to just go back out to the main road and circle back to the parking garage!
Again, the front desk staff were extremely nice and helped us with some restaurant suggestions. (Ended up at Heily Lucullus, which was not very good, but not faulting hotel staff on this as we flipped a coin based on our guide book). If the hotel put some investment into fixing up the guest rooms, I would definitely go back. But until then, I'd recommend looking for an alternative!
- Official Description (provided by the hotel):
- In the heart of Provence, located in a pleasant quiet area in the city center. 87 Rooms. Close to the famous Pont Saint Bénézet and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar. ... more less
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- Also Known As:
- Mercure Pont d`Avignon Hotel Avignon
- Accor Pont d Avignon