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Reviewed November 2, 2016

This hotel is close to the old town and also the central station. We had a large room overlooking the garden on the second floor. The room was always very clean. We were there at the end of October and the weather was still warm. The air conditioning had been turned off for the Autumn. For some fresh air we left the door open overlooking the garden, but unfortunately the dreaded mosquitoes were still active. I did speak to reception who waved a can of aerosol repellent at me! Also I did have to ask for some more coat hangers. Three hangers for two people staying 7 days was not enough.We did have breakfast on a couple of days, it was very good but at 15 euros per person I think is too much. Why love and marriage? Because at the nearby railway station just before the announcer speaks that is the opening bars that are played!! Unfortunately I have only given 3 stars for service. Lots of "bonjours" and "bonsoirs" but no one asked if everything was alright with our room.

Room tip: Our room overlooking the garden was quiet
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Andyrocco
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this reviewResponded November 27, 2016

Dear Guest,

We thanks you for your positiv feedback, and for all informations given during your stay. Theses details are so important for us, to well understand your expectations and to maintain a very good level of our differents services.
We hope to welcome you another time.
Kind regards,
The Direction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 1, 2016

I was looking for a hotel close to the central railway station and handy for the attractions of the old town; I could not have chosen better. Added to the convenience, the staff were both engaging and courteous, eager to help with matters relating to the hotel and to my plans for seeing the sites during our week-long stay. Our room was more of a suite, with separate living and sleeping areas; complete with TVs in both rooms, room safe, and fridge. It was modern, clean and comfortable. I would use this hotel whenever visiting Avignon.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Steven G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this reviewResponded November 27, 2016

Dear Sir,

I would like to warmly thank you for this wonderful comment after your stay in our hotel the AVIGNON GRAND HOTEL. It is always a pleasure for us to receive such nice compliments. Your satisfaction is out best reward ! I hope we will have the pleasure to welcome you for some real holidays in Avignon.
Best regards,
The Direction

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Reviewed October 29, 2016

Back for a second visit. Once again a spacious room bedroom and separate sitting area plays balcony with views of town walls. Yet to try breakfast. Very helpful staff! Very conveniently located bear town and railway station.

Room tip: All are good
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Sue C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this reviewResponded November 27, 2016

Dear Madam, Dear Sir,
Thank you so much for this lovely review on TripAdvisor ! We are really happy that you fully enjoyed your experience at the AVIGNON GRAND HOTEL. It is a pleasure to read your positive feedback and to share it with our team who strives continuously to improve our quality of service. Your satisfaction is our best reward !
Looking forward to welcoming you back again,
Best regards,
The Direction

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Reviewed October 20, 2016

Actually had a sitting room in addition to a bedroom and bath. Very clean, well stocked.
Great location where you can easily walk into old Avignon. Decent buffet breakfast with lots of choice. Nice clean lobby with a very helpful staff that speaks English well and are anxious to help in any way possible.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank lindaf513
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this reviewResponded November 27, 2016

Dear guest,
We appreciate you taking the time to leave a review regarding your recent stay with us at the AVIGNON GRAND HOTEL.
We were delighted to read you had a nice holiday staying at our hotel and that you enjoyed the services and facilities. On behalf of our entire staff here at the Avignon Grand Hotel we would like to thank you for your kind comment and we hope to see you again when your travels bring you back to the area!
Kind Regards,
The Direction

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Reviewed October 13, 2016

Large rooms, very clean. We had a great stay. The location is just outside the walls and is a quick 10 minute walk to the centre of the city. The only downfall was that the pool was closed on a 25 degree day.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank jwilliamson67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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