The Anis Hotel pictures including room, swimming pool, etc on Travel Republic website are awesome. When you get there, the room is old, dirty, ugly and old-fashioned. The receptionist didn't speak a word in english and she tried to give us 2 rooms for me and my wife. It was a nightmare to explain we only booked ONE double bed room. In the room (after getting shocked) there was only one pillow. I found a maid nearby (didn’t speak English too) and after 2 or 3 tries she gave to us the second pillow. The manager told us that when booking online, they give the customer this kind of room as he does not know what kind of room they like. The swimming pool was very dirty, unattended and left out from any maintenance. I contact Travel Republic (TR) in France using my own mobile and they contacted me back quickly. So, the advice was to check out the next day and getting a refund. But, TR informed us the booking agent (another company rather than Travel Republic) was going to charge a cancellation fee. So, I was going to lose money having also the trouble to find another hotel to stay. We decided to stay at this hotel to avoid more problems and to start enjoying the holiday as soon as possible. It was my fault too as usually I check reviews before booking a hotel, this time I didn't, and later on, at the hotel, I found many bad reviews from people worldwide. I would not recommend this hotel whatsoever. That's the second time I booked a hotel at Travel Republic and when getting there, the room/hotel/facilities don't match what as shown on the website. But is not always though, many times the hotels were great. If you come across this situation, you are unlucky.
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- Also Known As:
- Anis Hotel Nice