This place has the potential to be great, but it is SO poorfly managed. The director is NEVER there and it's run by kids working there for the summer. The people at the reception are completely clueless and have no idea where things are and what is going on at the club. But the WORST thing was that there is NO INTERNET. They say they have wireless, but it doesn't work, not even in the lobby where you are obliged to go if you want to connect. I verified that they had wireless before the trip and they NEVER said it would work only in the lobby (several minute walk from our place) and that it only worked a few minutes a day - and never at the same time! This destroyed my vacation because I need to check in on my business once a day at least. They also kept canceling and moving activites. My little girl looked so forward to a party scheduled on the agenda to start at 8:30pm on her last night. That same day they changed it to 7-8:30pm and she completely missed it. They didn't put up a sign or notify anyone unless you happened to come ask. So many kids were disappointed to not be able to say goodbye to their friends. The rooms were also fairly dirty and the beds were horribly uncomfortable. What a shame, because the grounds and view are lovely and the kids club staff were very nice, but the terrible lack of service and incomptence made this trip a disaster!
- Official Description (provided by the hotel):
- A prestigious destination, overlooking the Gulf of Saint-Tropez. Children’s Clubs (3 to 18 years), activities and sailing lessons.The choice of apartments, houses, villas or bastides Provence country houses. ... more less
- Reservation Options:
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- Also Known As:
- Pierre & Vacances Resort Les Restanques Du Golfe De Saint Tropez Hotel Grimaud
- Pierre And Vacances Resort Les Restanques Du Golfe De Saint Tropez
- Les Restanques