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All reviews lou cigaloun few minutes walk the owner croissants roman theatre central location lovely hotel limited parking who speaks excellent english small courtyard enjoyable visit local events comfortable bedroom highly recommend this hotel breakfast was excellent beautiful city no lift
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Reviewed August 16, 2018 via mobile

Wev just stayed here for 2 nights and were delighted with this great value, welcoming hotel, right in the heart The owners and staff all speak excellent English (I’m ashamed to say we have very little afrench), and they were very helpful with directions, suggestions for meals etc. we were travelling with our bike which were well accommodated. Thank you so much, Trish and Andrew

Stayed: August 2018, travelled as a couple
Thank Trish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuelle G, Propriétaire at Hotel Cigaloun-Orange, responded to this reviewResponded August 18, 2018

Thank you very much for this so kind comment.
Our pleasure is to make your stay nice and quiet.
We'll welcome you with pleasure anytime
Best regards
Emmanuelle & Stéphane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2018

From the moment we walked in the front door, we were welcomed so warmly by the woman at reception. She oriented us to Orange, to the hotel, made a recommendation for dinner and even made us a reservation. For her service alone, Cigaloun was maybe the best place we stayed at on our trip. Plus, the room was roomy and airy and the location was ideal.

  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuelle G, Propriétaire at Hotel Cigaloun-Orange, responded to this reviewResponded July 22, 2018

Thanks so much for your very nice comment. Our pleasure is to welcome our customers ! See you again with pleasure
Best regards
Emmanuelle & Stephane

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Reviewed July 10, 2018

We stayed in this property in mid June 2018. It was located right in the heart of the old town, so it was possible to walk everywhere. The receptionist was very friendly and accommodating. The rooms are small and the Decore shows a bit of age, but the bathroom was recently renovated with modern fixtures and the breakfast was very good. We would stay at this property again

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuelle G, Propriétaire at Hotel Cigaloun-Orange, responded to this reviewResponded August 20, 2018

Thank you for your nice and friendly comment. It's a pleasure to welcome all our customers in the middle of the historical center, in a XVII century. That's right, we're not "design" but we hope that you'd fell a special soul in our hotel !
We'll weome you with pleasure for your next stop in Orange
Best regards
Emmanuelle & Stéphane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 10, 2018

Clean with modern rooms renovated a few years back. Everything works as expected. Free wifi and AC in rooms. Very, very helpful staff. Resturant tips, store tips, helping with reservations and phone calls. They have parking which you should reserve before arriving. Breakfast buffet for 9,5€ is good value and they have a cool lush garden to eat it in. No elevator so you will carry your bags up through stairs. Rooms are a bit thin-walled but not alarming. Situated a short walk from the main sights its a solid choice in town. Highly recommended.

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank dgjohansson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuelle G, Propriétaire at Hotel Cigaloun-Orange, responded to this reviewResponded August 11, 2018

Thanks so much for your nice and complete comment !
We'll welcome you with pleasure and do not forget reserve directly, you'll get, always, the best rate.
Kind regards
Emmanuelle & Stephane

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Reviewed June 17, 2018

Booked a double room. Got 2 single beds made up as singles pushed together. Most uncomfortable beds we have experienced in a long time. Garden had not been tended for some timeand the garden furniture was tired & covered in bird poo!! Car park was a nightmare to get into.
Great location and it could be a fabulously place...but it is nothing like the photos on their website

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andrewwest2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuelle G, Propriétaire at Hotel Cigaloun-Orange, responded to this reviewResponded June 20, 2018

We read with great interest your comment and were very surprised. First, because we would have preferred to discuss with you about your feelings.

Your bed (2 x 80) has allowed you to have a bed wider than the French standard of 140 cm.

You came to a period during which we had rain every day but also wind (and leaves everywhere), so we waited and that's it! the weather is nice and the garden is nice with its furniture all white.

We are surprised by the ratings you have given us which are so far from the average granted by 1940 customers since 8 years ...
Overall 2/5 vs 4.45 / 5 .... cleanliness 2/5 vs 4.63 / 5 ... bedding 1/5 vs 4.35 / 5 ...
We are # 1 on TripAdvisor in Orange for many years.

Clearly nothing was going as it should have ... according to you ... it's your opinion and I respect it.
Fortunately there are other hotels that will surely meet your expectations.

Truly
Emmanuelle and Stéphane

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