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Reviews (937)
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All reviewsle pharogreat hotelthe bell boyold portvieux portquirky hotelmain roadmini barsuperior roomconvenient locationbars and restaurantscoffee machineport areanotre dameharbourartyconcierge
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Reviewed August 21, 2016

We stay here for 3 days and absolutely loved it. Close enough to the port yet quiet with lots of small shops nearby. This is a very modern hotel with flash and style, not an old time place with french provincial furniture all about. We love the pool / lounge area. In short, we would absolutely come back. Staff was particularly friendly (even to an American).

Room Tip: All windows are very well insulated so noise is not a problem. High floor facing port is, of course, the best.
  • Stayed: August 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc_de_Bodisko, Directeur général at New Hotel Of Marseille, responded to this reviewResponded August 25, 2016

thanks Jack, we welcome you with pleasure next time you will come in Marseille

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 20, 2016 via mobile

Stepping off the elevator into a hallway lit with a myriad of rainbow colors is the first sign I've made a serious mistake. The metal elevator door closes on my legs and luggage on the way out as if to make a point. The room itself, nothing overtly offensive at first, has a bunch of "gotchas": the thin tub bottom that buckles subtly under my weight when I step in (120 lbs), the lumpy square pillows, the atrocious sum of 2.50 EUR for a Nespresso capsule, the huge portrait of some Asian scholar who peers at me suspiciously from one wall, even in the dark.

The undersized hotel pool showcases oversized guests mostly under 15 or over 50 eating fries and peering over the balcony to the busy multi-lane road located immediately underneath.

The hotel staff says hello when they shouldn't (coming downstairs in stilettos) and never when they should (going upstairs with luggage).

Technically all this stills adds up to a 4 star rating. But the soul is not in this one.

Stayed: August 2016, travelled as a couple
Thank opalfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc_de_Bodisko, Directeur général at New Hotel Of Marseille, responded to this reviewResponded August 22, 2016

We are very sorry about your feeling of our hotel. We hope to see you again in other condition. thinks for your comment

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Reviewed August 16, 2016

Really nice hotel situated in vieux-port of Marseille. Rooms are very nice and you have a great swimming pool outside. Breakfast is very good and various. From this hotel you can visit the city center and also you go easily to the sea.

  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Matteo Mt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 5, 2016 via mobile

- The hotel is just up the road from the main port tourist area so it's a good location: not far from the bars and restaurants but tucked away a bit so it's quieter
- If you walk in the opposite direction the beach is very close to the hotel
- Opposite the hotel is the palais du pharo which is a hidden gem! The gardens are a nice place to sit and the views across the port are stunning! We took a picnic and watched the sun set over the sea.
- The hotel staff are all very friendly and helpful
- The rooftop pool is great but can get a bit busy at times
- The hotel's quirky deco won't be to everyone's taste (felt a bit art studenty) but it doesn't detract from the quality of the hotel

Stayed: July 2016, travelled as a couple
Thank MorpyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc_de_Bodisko, Director at New Hotel Of Marseille, responded to this reviewResponded August 8, 2016

Thank you for your comment. We hope to see you soon!

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Reviewed August 5, 2016 via mobile

The hotel is nice, clean and situated in a beautiful and calm area close to the port. The best part was the staff: friendly, professional and very service minded. Would definetely recommend this hotel, and stay here again if I return to this wonderful city.

Stayed: August 2016
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc_de_Bodisko, Director at New Hotel Of Marseille, responded to this reviewResponded August 8, 2016

Dear Martin S, Thank you for your comment. We are really glad that you appreciate our hotel. See you soon!

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