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We found a clean and functional room, with two bottles of local water ad a gift. The toilet with shower and washbasin is open to the room but the toilet is separate. The furnishings are minimal but very colourful. The electrical sockets are in the right place. Much attention paid to environmental sustainability and compliance with anti covid hygiene standards. Reception staff professional but a little slow.
Date of stay: July 2022
Trip type: Travelled as a couple
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Service Communication, Marketing at Urban Hotel, responded to this review
Responded Nov 30, 2022
Hello, Thank you for taking the time to write your review. We are delighted that you enjoyed your stay at the Urban l'hôtel. Hoping to welcome you again on the occasion of a future visit to Aix-les-Bains. Goodbye
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really liked this hotel. Recently refurbished, nice and bright rooms, and really clean. Great air con which was much welcome in the 36 degrees outside. We chose this hotel last minute and definitely right choice.
Date of stay: July 2020
Trip type: Travelled as a couple
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1 Thank AlysLewis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Service Communication, Marketing at Urban Hotel, responded to this reviewResponded August 5, 2020
Dear AlysLewis, Thank you for your kind comment that we really appreciate ! We are very happy to know that you enjoyed your stay and will be pleased to welcome you again. Best regards
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Excellent rooms, extremely clean and comfortable. Friendly staff who speak good English. We stayed here for one night before departing to Chambery airport which is very close by. Great value for money. Complimentary tea and water. Breakfast options are available and there is also a spa. This could easily become a 4 star in the future. Very modern decor and in a great location.
Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica_communcation, Chargée de communication at Urban Hotel, responded to this reviewResponded December 30, 2019
Dear Roger, Thank you for your kind comment that we truely appreciate ! We are happy to know that you enjoyed your stay and our team. Hoping to welcome you again, Best regards,
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
BrunoD06
Lyon, France
196
Reviewed 3 weeks ago via mobile
Date of stay: March 2025
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rosarosarosam
4321
Reviewed January 28, 2025
Date of stay: January 2025
Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
calibrae
Lyon, France
124
Reviewed January 27, 2025
Date of stay: January 2025
Trip type: Travelled as a couple
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
