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All reviews deluxe studio great location guest laundry quiet courtyard old town apartment hotel bars and restaurants kitchen facilities noisy at night small kitchenette the river no air con self catering good size your doorstep reception area within walking distance
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28 - 33 of 649 reviews
Reviewed January 15, 2018

Basic room impersonal and too expensive.
Place vey noisy especially the cleaning staff . Lifts often out of work. TV do not work very well. Very difficult to park a car
Lobby staff very nice and efficient.

  • Stayed: December 2017, travelled solo
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Review collected in partnership with this hotel
2  Thank 237moz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamenscak A, other at Citadines Presqu'ile Lyon, responded to this reviewResponded January 23, 2018

Dear guest,

Thank you for your recent stay at Citadines Presqu'île Lyon and for taking the time to share your review. We are sorry we could not meet all your expectations during your stay. We make our best to offer you a great service and have noted your remarks in order to improve it.
Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback will be utilised to improve our quality of service and communication.

We hope to welcome you back sometime in the future and meet - this time - your expectations.

Kind regards,
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 22, 2017

Highly recommended. Great position, great location and great services.
I was very satified: the room was really large, clean and full furnished. The position is perfect, very easy to reach the city center, the old town and the longriver.

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with this hotel
1  Thank stefano_minopoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamenscak A, Assistant manager at Citadines Presqu'ile Lyon, responded to this reviewResponded December 27, 2017

Dear Stefano,

Thank you for your recent stay at Citadines Presqu’île Lyon and for taking the time to share your review. We are happy you’ve enjoyed your stay and that we’ve met all your expectations. We want you to know that such comment encourages us to offer you an even better service and that we would be delighted to welcome you back soon.

Kind regards,
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 12, 2017

Good experience, except the noise of the bars downstairs during the Fête des Lumières
We appreciate that they stop at midnight, and we understood that we cannot get an excellent location with no noise...

  • Stayed: December 2017, travelled with family
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Review collected in partnership with this hotel
Thank Barbara3562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamenscak A, Assistant Manager at Citadines Presqu'ile Lyon, responded to this reviewResponded December 13, 2017

Dear Barbara,

We thank you for your recent stay at Citadines Presqu'île Lyon and for taking the time to share your review. We are happy you've enjoyed your stay with us and hope to welcome you back in a near future.

Kind regards,
Assistant Manager

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Reviewed December 11, 2017

This is the best location in town for city visitors. We know it for many years. We accepted the extremely higher prices during the Fetes de Lumiers because we knew how strategically and conveniently this hotel is situated - in midst of everything by walking distances.
It is an apartment hotel so you can conveniently buy food and skip some meals in the restaurants which are very tempting... the apartment is modernly renovated and convenient. We will always take this hotel

  • Stayed: December 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamenscak A, Assistant manager at Citadines Presqu'ile Lyon, responded to this reviewResponded December 13, 2017

Dear Sharon,

Thank you so much for your review and your loyalty. Your feedback encourages us to offer you an even better service and we hope to welcome you back very soon!

Kind regards,
Assistant Manager

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Reviewed December 6, 2017

This is not only a great facility and a great location but the bed is perhaps one of THE BEST beds I had ever slept in. the hotel is great and I even got to a wine tasting in the lobby. A fantastic hotel that I will return. For sure!!!

Room Tip: Rooms on the other side of the interior court are probably quieter.
  • Stayed: November 2017, travelled as a couple
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Thank PL524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamenscak A, Assistant Manager at Citadines Presqu'ile Lyon, responded to this reviewResponded December 8, 2017

Dear guest,
Thank you for your recent stay at Citadines Presqu’île Lyon and for taking the time to share your review. We are happy you’ve enjoyed your stay and that we’ve met all your expectations. We want you to know that such comment encourages us to offer you an even better service and that we would be delighted to welcome you back soon.
Kind regards,
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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