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“Tiny rooms but everything you need”

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Pierre & Vacances Residence Les Chalets de Solaise
Ranked #18 of 39 Hotels in Val d'Isere
Reviewed 1 May 2017

Went there with my son for a short ski trip.

Big bonus was the outside pool which even in -15c was great fun at the end of a long day skiing. Not cheap for 3 days but nowhere is in Val D'Isere!

The bathroom was recently re done and the kitchen was adequate for a few days. The only downside was the bed which was like sleeping on a slab of concrete.

Don't use the ski shop inside the hotel as it has a very limited choice and is quote expensive.

Good location but very limited parking.

Both free and paid for wi-fi was terrible.

  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Crankcaller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, Team Pierre & Vacances at Pierre & Vacances Residence Les Chalets de Solaise, responded to this reviewResponded 3 May 2017

Dear guest,

We would like to thank you for sharing your post with the TripAdvisor community. It is a great satisfaction to know that you and your son had a pleasant time at our residence.

We appreciate you enjoyed the location in the immediate vicinity of shops, restaurants and entertainment. It is also great to hear you have liked our outdoor heated pool.
Our staff will be happy to welcome you back for another relaxing holiday in the heart of the Val d'Isère/Tignes area.

Kind regards,

Team Pierre & Vacances

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Reviews (174)
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2 - 8 of 174 reviews

Reviewed 14 April 2017

Stayed for a week in April. The property is in a good position, easy to walk to the centre of town and handy for the bus stops.
The staff are very friendly and helpful.
The property itself is rather shabby and I expected more for the price. I understand that the studio apartment is small. The disappointing thing was that the furniture was chipped, the cutlery and kitchen equipment was mismatched and tatty. The bed wasn't very comfortable.
I had hoped for better considering the property was just over 900 euros forthe week

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank jologo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, Team Pierre & Vacances at Pierre & Vacances Residence Les Chalets de Solaise, responded to this reviewResponded 25 April 2017

Dear guest,

We thank you for sharing your remarks with the TripAdvisor community. We regret to read about your mixed feeling about your experience in our residence.

We will be using your feedback to improve our services. We hope you were able to leave your remarks at the reception. On the other hand, we are happy to know you appreciated the useful location of the residence.

Our staff would love to get the chance to welcome you and your family back for another stay in the heart of the Val d'Isère/Tignes area.

Kind regards,

Team Pierre & Vacances

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Reviewed 28 March 2017 via mobile

Very good accommodation which was refurbished 2 years ago.
It has all that is needed for a comfortable stay. It is centrally located and a 2 minute walk from the free ski busses which run every 5 minutes taking skiers to the slopes. The heated outdoor swimming pool and sauna helps to ease sore muscles after a day on the excellent slopes
The staff are very friendly and extremely helpful.
The accommodation is family friendly.
I would thoroughly recommend a stay here in Val d'Isere.

Stayed: March 2017, travelled with friends
Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, L'équipe at Pierre & Vacances Residence Les Chalets de Solaise, responded to this reviewResponded 30 March 2017

Dear Lynn,

Thank you so much for taking the time to share your experience and recommendation on TripAdvisor.

We are glad you enjoyed a great ski vacation with your friends in our residence. It's an immense satisfaction to know that the situation of the residence, our installations and the staff met your expectations.

Hoping to see you again, we wish you a lovely day.

Pierre & Vacances ' Team

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Reviewed 25 March 2017

Room Tip: Very good sleep, bathroom new and renovated, kitchen ok. Narrow hallways in the apartment.
  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Pierre & Vacances Center Parcs
Thank 499erjat
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RelationClientPVR, The team at Pierre & Vacances Residence Les Chalets de Solaise, responded to this reviewResponded 27 March 2017

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Reviewed 21 February 2017

First a few positive things: 1) great location (10 min walk in ski boots to main lifts or a free shuttle that runs every 5 min); steps from restaurants, shops, etc. 2) teens enjoyed heated outdoor pool but it was too cold for me and my husband 3) quiet room and slept well
Negative things: 1) despite seeing pictures of a big fireplace in the common area we arrived to find it has been boarded up. So there is a large common area that no one uses - gives off a depressing atmosphere. 2) poor quality linens, especially tiny bath towels. Pool towels are not provided - so bring your own! They charge 7 euro per towel to exchange a wet towel for a dry towel which I find ridiculous. 3) no where to unpack suitcases and ski clothes. There is 1 closet with some hangers and no drawers/shelving or anyplace to unpack. There are 4 hooks (not nearly enough for a 4 person room with wet ski clothes).

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Pierre & Vacances Center Parcs
Thank kalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, Team Pierre & Vacances at Pierre & Vacances Residence Les Chalets de Solaise, responded to this reviewResponded 23 February 2017

Dear guest,

We would like to thank you for sharing your comments with the TripAdvisor community.

We feel sorry to read that not all your expectations at our residence have been met. We take good not of your feedback to help improve our services. Please bear in mind to always contact the reception if you face any issues. Our staff will be happy to enhance your stay in any way possible.

On the other hand, we are delighted to hear you have appreciated the outdoor pool and the ideal location in the center of the ski resort.

Hoping to welcome you back in the heart of the Val d'Isère/Tignes area!

Best regards,

Team Pierre & Vacances

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Reviewed 5 February 2017

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs
Thank gemo2017
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RelationClientPVR, The team at Pierre & Vacances Residence Les Chalets de Solaise, responded to this reviewResponded 7 February 2017

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Reviewed 12 January 2017

Room Tip: I was given very noisy room located next to main entrance, reception and ski-locker. This type of ro...
  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs
1  Thank Yaros D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RelationClientPVR, The team at Pierre & Vacances Residence Les Chalets de Solaise, responded to this reviewResponded 24 January 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Pierre & Vacances Residence Les Chalets de Solaise

Address: quartier L Illaz, 73150 Val d'Isere, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Val d'Isere
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Val d'Isere
Price Range: $150 - $383 (Based on Average Rates for a Standard Room)
Number of rooms: 71
Official Description (provided by the hotel):
Resort at the heart of the Espace Killy Residence located at the heart of the resort. Comfortable ski apartments with access to the outdoor heated swimming pool and wellness area. ... more   less 
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Also Known As:
Pierre And Vacances Residence Les Chalets De Solaise
Pierre & Vacances Residence Les Chalets De Solaise Hotel
Pierre & Vacances Residence Les Chalets De Solaise France/Savoie

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