We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (499)
Filter reviews
499 results
Traveller rating
306
160
24
7
2
Traveller type
Time of year
LanguageAll languages
More languages
306
160
24
7
2
Show reviews that mention
All reviews boutique hotel old town quiet street small modern hotel cold and hot food breakfast each morning local wine nice choice friendly hotel pleasant room walking distance city centre bathroom floor special thanks train station recommend this hotel up to date
Filter
Updating list...
4 - 9 of 499 reviews
Reviewed September 24, 2018

Great hotel for business travel. What I liked most is the proximity to both the train station and downtown - very high on the walk ability scale. Modern version of the classic European hotel room and I would definitely stay in the hotel again. Only negative of the trip was many of the downtown shops were closed when we arrived on Sunday afternoon.

Stayed: September 2018, travelled on business
Review collected in partnership with this hotel
1  Thank 609kwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlexHotel_Fr, Geschäftsführer at The Alex Hotel, responded to this reviewResponded September 25, 2018

Dear 609kwilson,
it is great that you enjoyed our hotel and that you would definitely stay here again - we are already looking forward to that. Typically, most of the stores are closed in Germany on Sundays and bank holidays.
Best regards,
Alexander Beinert and The Alex Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2018

Smart, boutique hotel in a quiet residential area. At first we were a bit bemused by the location on a housing estate but it turned out to be ideal as it was halfway between the station and the city which suited us perfectly as we were travellining by train. It was quiet as well. The rooms are quite snug but perfectly acceptable - the hotel is located close to University buildings so clients are both tourists and business visitors. It was superb and good to have coffee served directly to you at the table rather than having to use a coffee machine which sadly in the case more often these days. The best quality meat and cheese we encountered on our holiday. Would certainly recommend for a stay in Freiburg.

Room Tip: The basic room was perfectly acceptable
Stayed: September 2018, travelled as a couple
1  Thank TATraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlexHotel_Fr, Geschäftsführer at The Alex Hotel, responded to this reviewResponded September 25, 2018

Dear TATraveller,
thank you so much for your fantastic review here on TripAdvisor. It is great to read that you enjoyed our service. We think that the small things matter - just like serving coffee directly to you at the breakfast table. Thank you for confirming this :)
Best regards,
Alexander Beinert and The Alex Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2018 via mobile

Stay at the Alex, it’s great. Elsa and Andreas made us feel very welcome at every opportunity and we loved everything about the hotel. The location is perfect for wandering into the old town - there are also a couple of very interesting restaurants quite close by. The room had everything we wanted and breakfast was a great selection. Highly recommended!

Stayed: September 2018, travelled as a couple
Thank LedleyFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlexHotel_Fr, Geschäftsführer at The Alex Hotel, responded to this reviewResponded September 25, 2018

Dear LedleyFrancis,
warm regards from The Alex Hotel and thank you for your amazing feedback here on TripAdvisor.
Selma and Andreas will be thrilled that you mentioned them by name here after your great stay at our hotel.
We hope to see you soon...
Yours,
Alexander Beinert and The Alex Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2018 via mobile

We stayed one night at this lovely hotel. It is modern and very tasteful . Immaculately presented . The breakfast is continental and delicious . All of the staff were very friendly, welcoming and helpful. Highly recommended. Freiburg is beautiful and we will visit again and the Alex hotel is where we will stay. A big thank you to Christina

Stayed: September 2018, travelled with family
2  Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlexHotel_Fr, Geschäftsführer at The Alex Hotel, responded to this reviewResponded September 25, 2018

Dear Michelle D,
warm regards from The Alex Hotel and thank you so much for your lovely review here on TripAdvisor. We are happy, that you enjoyed everything and will certainly pass on the feedback to Christina.
See you soon at The Alex!
Yours,
Alexander Beinert and The Alex Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2018

The Alex offers everything you'd expect from a boutique hotel: Quiet location, modern interior, very helpful and attentive staff. The rooms are a bit on the small side but without feeling tight. They're comfortable and offer enough storing space thanks to a clever layout. The rain shower in the bathroom is an extra plus. The city center and the railway station are within walking distance. We stayed one night and didn't have breakfast at the hotel. Everything was easy and hassle-free.

The only case where I wouldn't recommend it is for an extended stay where you're planning to spend a lot of time in your hotel room. You might find it too small for your needs. In any other case this hotel is a great choice!

  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank LilithTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlexHotel_Fr, Geschäftsführer at The Alex Hotel, responded to this reviewResponded September 25, 2018

Dear LilithTravels,

Thank you very much for your review here on TripAdvisor. I am glad to read, that you enjoyed everything at The Alex Hotel - from the room, over the rain shower to the vicinity of the hotel to the train station and the city center.
We look forward to welcoming you back soon.
Best regards,
Alexander Beinert and The Alex Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews