My company booked the hotel for me for business purposes. I stayed there between March 7th - and March 28th. I never felt alone in the hotel. All the staff at the reception, and the kitchen, including the managers, were polite and provided personal attention to guests. The hotel well maintains hygiene and cleanliness. I even had the opportunity to have a dinner date with some staff.
The hotel is a 10 min walk to Freiburg central station, where all the inter-city express, regional trains, trams, and buses are frequently available. The hotel is closer to a bus stop at Rehling Strasse, and a tram stops Henrich-Von-Stephan.
Most of all, the evening walks along the river are my best time. Many restaurants are easily accessible by foot. The City Theatre is also walkable. I walked 15 min to the main shopping center at Kaiser-Joseph Strasse and the old town where you can visit the cathedral, Europa Platz, etc.
A landormat Wash and Art is a 10 min walk at Whiliem Strasse. One of the staff recommended a Thai food which is less than 10 Euros called Siam Thai Street food, available from 9 - 18.30 hours.