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“Good Business Hotel at the center of Freiburg”
Review of Novotel Freiburg

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Novotel Freiburg
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1,633 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Luxembourg City, Luxembourg
Level 6 Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 February 2012

The location is great, right next to the train station and with some nice views, if you get a street window. However, the mattress was very stiff and hard. I was a bit surprised, because in an Ibis you would find more comfortable beds and this was a 4-star Novotel. Also, the a/c heating started hissing at some point during the night with no way of turning it down or off. Not to mention the false fire alarm from 4 o'clock in the morning. Also, pretty expensive parking. I paid 13.5 Euro for one night stay. Otherwise, standard Novotel room on a budget.

Room Tip: Get a room with a view towards the train station
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Calaretu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level 4 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 January 2012

We had our business team building workshop. While the preparation seemed efficient. The execution lacked - beginning at check-in. Although only booked for one night - everyone was planned (according to the hotel) for 3 nights.
As mentioned in other reviews: the rooms next to your's, might as well be your's. You can here the snoring, talking, flushing toilets.... While the room was clean and functional, it came across as very 'basic' (like Holiday Inn in the 80's).
We were not given a key to lock the conference room - and staff did not understand the need for this (talk about a company lap top getting stolen - 'oh, but there are only hotel guests here - not true, because the area is accessible for everyone.)
Food for lunch was boring and without taste (veggies soft, meat dry). Breakfast was also not a highlight.

the exception was the bar staff: professional and quick. Towards 11 pm it really filled and took a while longer for the drinks to come. But always nice service and good drinks. the room itself lacks atmosphere (as does the lobby).

Why this rating - because the business rates for the conference were competitive.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusanneCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester UK
Level 5 Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 16 January 2012

Very good location and hotel could be very good if managed properly. The bath did not empty properly and the basin plug did not work so clearly there is a poor maintenance regime in this hotel. The restaurant offered such a small choice for dinner as to be derisory. Apparently they still had a limited menu due to Christmas---this was the 11th January so really no excuse! the waitress dropped a wine glass on the table and the debris narrowly missed my colleague's eye--- hardly any apology. Clearly the waitress badly trained and the restaurant manager should have done more. Atmosphere in restaurant more akin to the Marie Celeste.
I have stayed in various Novotel properties in Germany and generally find that they are not well managed so what does this say about the Novotel Germany management --- not much as I fine them good in France and UK generally and good value so Germany needs to get its act t.ogether

  • Stayed January 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ianinwinchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Connecticut
Level 6 Contributor
234 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 12 January 2012

Great, great breakfast and staff, but horrible room, even as seniors we asked for something quiet. Superior room was small. We booked because of advertised spa ... yes, one exists, but mostly non functioning. No staff available. Signs said "closed" although in fact the sauna was open.

Room Tip: visit the room and make sure you are not near the center of the hotel
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Freiburg

Property: Novotel Freiburg
Address: Konrad-Adenauer-Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Phone Number:
Region: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#5 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
Official Description (provided by the hotel):
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Germany/Freiburg Im Breisgau, Baden-Wurttemberg

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