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All reviews christmas market dvd library single room top floor old town free tea and coffee great central location train station tourist information the underground car park hotel is located breakfast buffet family room would definitely stay here again clean rooms air conditioning square
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10 - 15 of 248 reviews
Reviewed July 23, 2017

We recently spent three nights at Hotel Am Rathaus. We enjoyed the quad family room on the top floor of the hotel, with two seperate bedrooms and a balcony. It was spacious, clean, comfortable and a light filled space. The staff was friendly and helpful, and the breakfast buffet had a wonderful selection. The hotel is located in the heart of Old Town, a few blocks from the train station and convenient to all the sights in the city. It was a very quiet hotel. The hotel does not have air conditioning, but this is common in the small, historic boutique hotels in Europe. Freiburg has a temperate climate, so we enjoyed a fresh breeze in the large opened windows. We would definitely stay here again!

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Heathbarmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 30, 2017

I spent 4 nights at Hotel am Rathaus in a very well proportioned single room with a balcony.The room was very clean and comfortable, fresh towels each day and there were some nice little touches such as a bottle of sparkling water left each day and a small packet of Haribo left on the pillow. Staff are helpful and friendly, I arrived very late and this was not a problem, as I was let in and directed to my room. The breakfast was superb, there was a wide range of food to chose from and it was good quality , really tasty!The hotel is very conveniently situated and close to shops, restaurants and trams. I would definitely stay here again and would recommend to others.

Date of stay: May 2017
Thank emmaBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 19, 2017

very nice hotel, clean , quiet , spacious , lovely people
perfect brekfest
one of the best !!

!!1warm recommendation
the staff is friendly
Excellent service
we will be happy to visit again/
thank you :)

Room tip: The rooms on the side facing the street noisier but not so much...
Date of stay: March 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank navamed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 9, 2016

The visit didn't start too well as the taxi can't take you close to the hotel as the Christmas Market denies access; when we left, we walked to the train station - about 20 minutes for two less than mobile pensioners.
That said, the hotel location is fantastic, as per other reviews, you are literally on top of the market and within easy walking distance of all of the old town.
We had been to other German Christmas Markets and Freiburg didn't disappoint. Also, as before, we were given vouchers for gluwein and bratwurst.
The hotel is fine, we had a room at the back, so was quiet; breakfast has everything we needed.
My only slight complaint was the lack of English language TV stations and tourist information. The staff are helpful but not particularly friendly.

Room tip: Get a room at the back if you need a quiet night.
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank BisleyBullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 29, 2016 via mobile

We stayed at the Hotel Am Rathaus on our 1 day visit to Freiburg for the Christmas market.

The hotel is literally ON TOP of the market!

Upon check in we received tokens from the hotel for 1 hot spiced wine and 1 bratwurst for each of us at the market. Both are a must-do!

This hotel is really nice. The room and bathrooms are kept immaculately clean. The common area is great for sitting and visiting.

The staff are all super helpful and polite.

They have a large collection of DVDs that you can watch during your stay.

The breakfast was wonderful; with many options and all very fresh.

The staff at the hotel were happy to store our luggage for a few hours while we toured the Christmas market. We picked up our bags, without any issue, in the early afternoon before boarding a train back to Paris.

The hotel offers free wifi. Sadly the system kicks you off after only a few minutes of inactivity and you have to re-connect. It doesn't require a password so I guess it's to prevent non-guests from overusing and it wasn't a huge inconvenience.

I feel that, compared to other hotels we've stayed in recently, the price was a bit high at nearly 200€ a night for my family of 4. But.... you can't beat the location if you're coming to visit the Christmas market and the price did include a great breakfast, 4 cups of wine, and 4 sausages.

Date of stay: November 2016
Trip type: Travelled with family
Thank randyh199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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