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All reviews base for visiting old town free wifi train station business trip cleaned daily functional hotel heidelberg city holy spirit hotel offers minutes walking distance double room rooms are comfortable convenient location the hotel staff quiet at night bit dated
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Reviewed October 17, 2018

The Leonardo Hotel Heidelberg City Center is a good hotel (wouldn't say average or very good), with some good aspects and areas for improvement.
Staff (at reception and at breakfast) was quite friendly and helpful.
The rooms are comfortable and have good sound isolation. The only real negative aspect is the bathroom, which is a bit outdated and lacks a more modern design. The beds are comfortable and wifi is also very (throughout the hotel).
The breakfast is reasonable, although the room is a bit small. The breakfast offering is basically on one table in the middle of the room, so things can get a bit confusing. However, there is another room to the side where you can eat.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Samuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this reviewResponded October 21, 2018

Dear Samuel,
thank you for your feedback and your time.
We are looking forward to welcome you again in our hotel.
Best regards, your Leonardo Hotel Heidelberg City Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2018 via mobile

Booked two rooms for two nights and was very pleased with accommodations. Was disappointed that the hotel had no bar and/or dining room. However, that disappointment was my fault, I could have checked ahead of time.

Date of stay: December 2017
Trip type: Travelled with family
Thank Zane Grey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this reviewResponded October 15, 2018

Dear Zane,
thank you for your feedback and your time.
We are looking forward to welcome you again in our hotel.
Best regards, your Leonardo Hotel Heidelberg City Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2018

This fine hotel is an easy 5 minute walk to the Old Town of Heidelberg. My room with twin beds, a desk and television and ensuite, was a delight: clean, beautifully quiet, comfortable and well presented. It was utter bliss coming back from my conference at the university to fall asleep here. The staff were very helpful and friendly. In the lobby, complementary fruit and other food was available every day. I highly recommend this place.

Date of stay: September 2018
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank dr_mccardell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this reviewResponded October 6, 2018

Dear Guest,
thank you for your feedback and your time.
We are looking forward to welcome you again in our hotel.
Best regards, your Leonardo Hotel Heidelberg City Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 2, 2018 via mobile

I used to come to Germany on business and Heidelberg is my favorite city as there are many options of good restaurants and nice shops. This hotel is located in a walk distance to the center where most restaurants are located, also the hotel offers good guest service with clear rooms and comfortable beds

Date of stay: October 2018
Trip type: Travelled on business
Thank FuloComVoce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this reviewResponded October 6, 2018

Dear Guest,
thank you for your feedback and your time.
We are looking forward to welcome you again in our hotel.
Best regards, your Leonardo Hotel Heidelberg City Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 27, 2018

We stayed here for two nights as part of a self-organised train trip round Baden-Wurttemberg. It was not a pleasant experience - though the staff deserve credit for being so helpful and pleasant.

The building itself must be one of the most characterless and ugly in Heidelberg - and they have the gall to call it the 'Leonardo'. It looks ready for demolition.

Our room on the 8th floor was cheaply and sparsely furnished and in desperate need of refurbishment. There were cracked tiles in the tiny bathroom and the wash basin was also cracked - a big no-no. The air conditioning was too noisy to leave on overnight. Breakfast was OK. Just OK.

As for value ... the price was way above what the standard of accommodation justified. It was a bit of giveaway that when we paid our bill the nice person on the desk didn't ask us if we'd enjoyed our stay.

Our final verdict: avoid unless desperate.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Whissonsett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this reviewResponded September 30, 2018

Dear Guest,
thank you for your feedback and your time. We would be very happy if you give us the opportunity to review your negative impressions by a further stay, and give us a chance, to show you the quality and the hospitality that we always strive to prove. With best regards, your Leonardo Hotel Heidelberg City Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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