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Reviews (112)
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All reviewsgreat locationold townside streetheidelberg castlegermany
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4 - 9 of 112 reviews
Reviewed July 12, 2017 via mobile

We stayed for one night. The location is excellent. They have some parking (Not obvious how to enter.). Friendly and helpfull staff. Not much more positive to add . Small room with no air conditioning.. we could hear the neighbours though the walls.. strange solution to the bathroon..so we judge this to a two star hotel

Stayed: July 2017, travelled as a couple
Thank Tommy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 9, 2017

The hotel is in a very nice central location in a side street off the main street in the old town. The hotel is next door to a billiards/pool club which was a little noisy in the evening with the sound of balls being potted. The club was not open late so it was not an issue for us. Being just off the main street meant that our front facing room was a little quieter but there was still some noise from outside. The hotel does not have air conditioning and as the weather was hot we really needed the window open.
The room was clean and comfortable. The staff were all very friendly and welcoming.
The breakfast was a little disappointing with a limited range on the buffet. The food was of reasonable quality though.

Room Tip: Ask for a rear facing room for a quiet night.
  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank DavidBicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 2, 2016

The only half decent thing about this place is its location. Here's some of the things that disappointed me the most.

1. I arrived at 10:30 pm so i had to walk 2km in order to pick up my key from a place "they work together with".

2. They assured me there was free Parking but when i arrived there was no such thing. Needless to say the 13e i payed for it were not returned to me.

3. One of the beds was broken. Now i don't mean damaged, i mean destroyed, it was impossible to sleep on it.

4. The place was not clean at all. Dust everywhere, stains etc.

5. The biggest disappointment was the actual staff. From the cleaning girl that didn't even say hi back to any of us, to the person at the desk who a) refused to give us 10 extra minutes for the check out, b) was exceptionally rude to me when i apologized for not speaking German and c) forced me to pay by cash without providing a decent reason.

I would not suggest this place.

PS: Wifi wasnt working anywhere.

  • Stayed: November 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Alex I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 30, 2016

Friendly staff and warm welcome. Large comfortable room in prime location at very reasonable cost. Had problem related to Lufthansa strike and staff were very helpful even though not their problem. No problem in recommending it.

Stayed: November 2016, travelled solo
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 27, 2016

We appreciated the convenient location, right in the old town/university district. We were just a short walk from the funicular to Heidelberg Castle as well. Staff was helpful, and although we had to pay for parking, we were glad to have it. Since it was unseasonably hot in September, we needed to keep the windows open. We appreciated the fan. But the street noise at night, that continued late, meant we had to use ear plugs to sleep.

Room Tip: You might ask for a room off the street, since it might be quieter.
  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank razreader2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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