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Reviews (1,007)
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Reviewed January 9, 2018

If you are visiting the MB Museum then this is the perfect spot to stay. 5 minute walk to the Museum. Rooms are very comfortsbke and staff helpful and welcoming. The food menu at the bar is not very exciting, but is adequate for an overnight stay.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Pyzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy K, Manager at Hilton Garden Inn Stuttgart NeckarPark, responded to this reviewResponded January 11, 2018

Hello Pyzer,

Thank you very much for taking your time to share your experience here on tripadvisor!

We liked to see that you enjoyed your time with us, especially the facilities of our rooms and the service provided.

It was a pleasure having you staying with us and we are looking forward welcoming you back.

Many greetings from Stuttgart,

Nancy Kleinert
- Deputy General Manager -

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 4, 2018

The hotel is nicely located, 5 minute walk to the Merceds-Benz Museum, and has lovely views around. The staff are friendly and help you with anything you need. Also a great surprise was that there are microwaves in each room which is great for just heating food you bring.

Overall, it was a great, comfortable stay!

  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Vidushi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy K, Manager at Hilton Garden Inn Stuttgart NeckarPark, responded to this reviewResponded January 11, 2018

Thank you for your excellent rating here on tripadvisor!

It was pleasure having you staying with us and we are looking forward welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark.

Many greetings from Germany,

Nancy Kleinert
- Deputy General Manager -

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Reviewed January 4, 2018

Hotel itself is nice, it feels like a business hotel in the outskirts of Stuttgart. For events in the area a great place to stay. The hotel is clean and has nice leisure facilities. I would suggest to enhance the atmosphere in the restaurant and bar area. Maybe some music or other decorations make these places more inviting for guests to dine or have a drink.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank MITCHELL-W-UZEEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy K, Manager at Hilton Garden Inn Stuttgart NeckarPark, responded to this reviewResponded January 17, 2018

Hello MITCHELL-W-UZEEL!

Thank you for your top rating here on tripadvisor!

We liked to see that you enjoyed your time with us and the facilities of our hotel. Thank you also for your comments in regards to our restaurant which will be renovated by end of this year.

Many greetings from Germany,

Nancy Kleinert
- Deputy General Manager -

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Reviewed January 2, 2018

it is a good hotel, stuff is very helpful and friendly.
it is located in the Mercedes-Benz Arena in front of the Porsche Arena .
it is near the yellow metro which shall take you to the Bad Cannsttat area which have the central metro line.

Room Tip: my view was on the Porsche arena side, the other is the stadium and Mercedes museum
  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank minalbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy K, Manager at Hilton Garden Inn Stuttgart NeckarPark, responded to this reviewResponded January 10, 2018

Hello minalbert,

Thank you very much for staying with us and for your top rating here on tripadvisor! Special thanks for praising our service and we are looking forward welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark.

Many greetings from Germany,

Nancy Kleinert
- Deputy General Manager

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Reviewed December 23, 2017 via mobile

Awful service. Had to collect “room service “ or charged additional fees?! No maxi cabs, yet in Stuttgart where Mercedes are made. No assistance with baggage. Very cold service. Everything a problem. Very disappointed.

Stayed: December 2017, travelled with family
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy K, Manager at Hilton Garden Inn Stuttgart NeckarPark, responded to this reviewResponded December 27, 2017

Dear Jonathan,

Firstly I would like to thank you for choosing our hotel for your recent journey to Stuttgart and for sharing your experience here on tripadvisor.

Please accept my sincere apologies for the fact that your stay with us was not as expected and any inconvenience caused. I understand how confusing it might has been for you but it is common practice for hotel to add a service tray charge for any delivered room services. Alternatively we offer our guests to pick up their order at our restaurant without any additional fees.

I am also sorry that we were not able to order you and your family a maxi cab/mini van however as there is only limited availability we have to order those 24h in advance.

Jonathan, I do hope we have the pleasure to welcome you back at the Hilton Garden Inn Stuttgart NeckarPark to restore your faith in our hotel.

Many greetings from Germany,

Nancy Kleinert
- Deputy General Manager -

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