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Joseph W
San Diego, California

Great Staff and Great Hotel!

5.0 of 5 bubblesReviewed Jul 21, 2021
Everyone I met at the HIE Erlangen were genuinely nice, friendly and professional.

They went above and beyond any expectations I had and made me feel welcome and cared for.

The hotel and rooms were very clean and well maintained throughout my extended stay.

It is very close to the Erlangen Hauptbahnhof (central train station) and Arcaden (mall). Has AC in the room and a great breakfast.

This is a relatively new hotel in Erlangen, but it is now the only hotel I will stay at when I am in Erlangen.

Can't wait to go back!
Date of stay: June 2021
Trip type: Travelled on business
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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    Reviews (48)
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    13 - 18 of 48 reviews
    Reviewed June 26, 2020

    This hotel just opened recently. The rooms are clean and new. The service was also good. The have parking within the property so that is an added advantage. Shops and train station in walkable distance. The breakfast spread is decent.

    Date of stay: December 2019
    • Trip type: Travelled on business
      • Sleep Quality
      • Rooms
      • Service
    Thank WhimsyTraveller
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 29, 2020

    The hotel is new, close to the railway station and in walkable distance to downtown Erlangen. It provides the standard experience of any recent addition to the Holiday Inn Express chain (good & bad).

    Cleanliness could be improved. Not sure, if it was a start-up problem, but my bathroom was not cleaned between opened door and wall. That spot is often missed, but in this case there was still dust from construction.

    Overall value was great with breakfast included, a great rate due to advanced booking and everything nearby. I would stay again.

    Date of stay: December 2019
      • Value
      • Cleanliness
      • Service
    1  Thank no-alias-good-alias
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 1, 2020 via mobile

    Brand new, clean efficient hotel at the outskirts of Erlangen ideally suited as pass trough to the alps.
    Decent size rooms, clean. Good beds.
    Free fast WiFi
    Secured Parking available

    Price/quality ++++
    Room ++++
    Staff +++++
    Breakfast +++(+)

    Date of stay: February 2020
    1  Thank Pieter B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed December 9, 2019

    The hotel just opened recently, so everything is clean and new. The rooms are on the small side, but functional and well designed. The location is great, just a couple minutes walking to the old town, the main station, or the "Arcaden", a large shopping center. Breakfast is included with the (very low) rate and was very nice as well. Excellent value for money!

    Date of stay: November 2019
    • Trip type: Travelled on business
      • Sleep Quality
      • Rooms
      • Service
    1  Thank SW-TA
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed November 10, 2019

    I was staying here 4 nights. The first thing that I would mention is the relatively spacious bathroom and comfortable bedroom, both with big windows. Everything was very clean, but it is a brand new hotel anyway. The room was very-well equipped with iron, ironing-board (!), tea-water-boiler and more.. I liked the lot of different light sources in the rooms and the breakfast/bar area too.

    Negative: View is not so good. Hotel is next to the railway. (positive: it's close to the public transportation and also to the center of Erlangen)
    The air-conditioning system made a high-frequency noise whole night, even if it was switched off! The door of the room was not closing properly. I had to push the door second time manually after it springed with a big bang noise automatically. The breakfasting area is not big enough considering the number of rooms, so when a lot of guests are arriving in the same time, it can happen that there might be no free tables remain.

    Date of stay: November 2019
    • Trip type: Travelled on business
      • Value
      • Sleep Quality
      • Service
    Thank bensomo
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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