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“Fantastic Value for Money. Functional no frills hotel”

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Motel One Muenchen-Sendl. Tor
Ranked #23 of 389 Hotels in Munich
Certificate of Excellence
Reviewed 15 May 2012

Loved the Bar and the Reception together. Good Value Breakfast, complementary wifi, accssibility to mass rapid transport and a quick getaway from Munich to Salzburg the next morning.

Great concept and would love to have Motel One manage our Hotel at Bangalore of a similar star rating.

  • Stayed: May 2012, travelled with family
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Thank paddy_m1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 May 2012

Stayed 7 nights here (Cut short from 8 nights) when visiting Munich recently. I can say that they were very accommodating when we requested that our last night be cancelled - they refunded the night in full to us, no questions asked. Why did we decide to cut our stay short? Well, for a few nights the cramped room, small, poorly-ventilated bathroom, and lack of basics (hand soap in the bathroom, telephone to call anywhere) and many other tiny problems really added up.

The bad: obviously the rooms are small, as most reviews mention. That's fine if you're out and about exploring Munich every day like we were, and didn't bring a suitcase or two. I like coming back to a comfortable room where I can relax, but unfortunately Motel One doesn't specialize in "comfortable," they specialize in "basic". No extras: no hand soap in the bathroom (I fail to understand how it's more economical for them to leave 2 small "body and hair gels" every day and not provide a small bar of soap that would last even our long stay), no telephone to make local calls or call down to the front desk for anything, no pen or writing paper (though there IS a desk). These seem like inexpensive and very basic items that are lacking at Motel One.

Our friends in another room reported that you have to stick your room key into a slot next to the door to turn on the room's electricity: having stayed at 2 other hotels while we were in Munich, this seems like a common thing meant to save electricity. But ours was clearly broken. We found that everything worked even without doing this, but there were strange electrical problems as well: if the keycard was inserted, after turning out all the lights for the night, around 4 or 5 AM every light in the room would come on as well as the television. We finally figured out that we DIDN'T have to use our keycard to power the room, so we just skipped that and had no more issues.

Well, OK, I lie: as I have somewhat long hair and don't like walking around looking like a wet rat all day, I made use of the hair drier in the bathroom. However, if you stretched the cord AT ALL (it's almost impossible not to), the device would start smoking and sparking. It worked OK for a few days but rapidly went downhill, first smoking and then sparking (this is when I decided that we'd check out early and spend our last night somewhere nicer). Thankfully the woman at the front desk seemed genuinely alarmed by this, so it should get fixed.

Smoke: Having stayed in a room facing the interior courtyard and having stayed with friends whose room was facing the outside street, it seems that you just can't escape the incessant smell of cigarette smoke. I wish it weren't allowed in the courtyard, but it obviously is. Almost every time we wanted to open our window to get some fresh air, instead we got cigarette smoke, even though we were on the topmost floor! Give how poorly the ventilation system in our room worked, this was very disappointing. Supposedly the room has air conditioning, but either a) that's not true, b) it's broken, or c) it just doesn't work very well. Unless you take an ultra-short shower, water will be dripping off every jar, bottle, and tube in the bathroom.

The "queen-size bed" is actually 2 double mattresses pushed together with the traditional German "2 duvets" on top. It takes up most of the room, leaving JUST enough room to walk around the bed, unless you happen to have brought suitcases. Clearly this hotel is meant more for the "weekend" crowd or those who are only staying 2-3 days and not a week+.

WIFI: it's not free unless you're in the lobby, and you definitely will not be able to use it in your room. IF you buy breakfast, you get it in your room for the day. Or you can buy it for the day by itself for 5 Euro. But for that price, why not just have a nice breakfast for another 3 Euro?

The good: they really do have a wonderful breakfast for the price - soft-boiled eggs, delicious breads, cereal, jams, sliced meat and cheese, yogurt, teas and coffee machines that will make you a cappucino or latte macchiato. Also, they're a block away from the Sendlinger Tor U-bahn stop, which is very useful. There are lots of shops and a few restaurants in the area, and the price is right. Though if you really wanted to get a screaming deal and you aren't picky about where you're staying, you could just use Priceline and pay even less.

Room Tip: pay a little bit extra for one of the rooms with a balcony on the 8th floor.
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  • Stayed: May 2012, travelled with friends
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3  Thank Stephanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

Stayed here in dec 2010, after having escaped the blizzard in New York City. The hotel is clean, inexpensive, and efficient. The subway is half a block away. The center of town (marienplatz) is a 10-15 minute walk away, with lots of shopping, eating along the way. If you get a city view room , you will get a nice view of the rooftops of the center of munic. While we were there, i would get early enough to catch the soft light of morning, and just look out th window, as it snowed softly over the spires and towers of Munich -- such a pretty postcard sight! Breakfast is basic but fresh, and as light or as hearty as you want. Got great wi-fi in the room. Staff is helpful and accomodating. Our luggage got lost in that massive global air mess caused by the weather, but it found its way to Motel One Sendler Tor, and the staff held it safe until we got there. I would stay here again, and unhesitatingly recommeng this hotel.

Room Tip: Ask for a room facing the city center
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  • Stayed: June 2011, travelled as a couple
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1  Thank TwinMamaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

Stayed for one night, the place is relatively easy to find, and enjoys an excellent location just next to the Sendlinger Tor, and a few minutes walk away from some friendly cafés, shopping and hangout areas, and literally 2 minutes from the U- and S-Bahn stations. It is advisable to book a parking space in the underground parking if you want one - it fills up fast. The front desk staff is OK if a little stiff despite being young.
The rooms are what you'd expect, spotlessly clean, very modern, and the turquoise-colour scheme is everywhere obvious. Bed is large and comfortable. One may find fault with the following things: 1) the bathroom follows the trend of style over practicality, though not quite as hysterically is with other reviewed hotels of this category. Specifically, the unmovable glass partition of the bathtub/shower is extremely inconvenient; and the silly sink which juts out of its supporting base means you have very little space to put your belongings around it. When will designers realise that bathrooms are like kitchens - if it looks so nice as to be impractical, it's not a good design. Also, soap has been replaced by some fragrant all-purpose lotion. Fine with me but some people may dislike it. But anyway, no big deal. 2) there is no safe in the room. I spent the previous night in a hotel which cost half as much WITH breakfast included, and it had a safe. This is really a basic amenity, especially for a tourist hotel. 3) no closing cupboards; so with neither this nor a safe, one is left with no choice but to leave one's belongings all over the room and in the open. This serves neither from nor function and is a bit annoying, but OK for a one-night stay... 4) Breakfast not included - given the price of the breakfast, the offer is a bit poor. First of all, one eats breakfast in the lobby - no doubt this is why it's called a "motel" rather than a hotel. There are only boiled eggs, only one kind of bread, only one kind of juice, and a meagre selection of cheese and meat. None of it is bad, but it feels really stingy.
Overall, I'd say the location is fantastic for a city break, the hotel is in a quiet side-street and feels safe and pleasant, but more than a night or two here and the small gripes will become annoying. For the price, I'd say it's possible to find something less pretentious and more practical.

  • Stayed: May 2012, travelled solo
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3  Thank Zerosixzero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2012 via mobile

Stayed for two nights
Reception staff very helpful and friendly on check in.
Rooms are very clean, well decorated and the bathroom fittings are first rate.
No safe in the room but adequate storage ( there's a small clothes rail huffed behind one side of the very comfortable bed )
Location is superb, right near to trams, underground and trains and an easy walk to the centre. There are several cafes near by if you don't take the hotel breakfast .
Bar is nice and the lobby modern and comfortable.
The official rating is 2 star but the hotel is better than many 4 star. Unbelievable standard for the price.
This was our first experience of motel one, if this hotel is typical of the brand then motel one will be my first choice in future.

  • Stayed: May 2012
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Thank StockportBreaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2012

I paid 69 euros, single for one night, without breakfast. Positives: nice modern hotel, clean and comfortable room, good shower, nice bed. Cons: no soap in bathroom, why??? no telephone, no safe, Internet is 5 euros a night when its free in most Hotels and you have to go downstairs to obtain, no minibar (I woke up gasping of thirst in the middle of the night and had to get dressed and go downstairs to get some water), 2 lifts for the whole hotel, which means at busy times you have to wait a while for a lift, which when arrived was full.

It is a nice place to stay and is close to the Marienplatz. A fair walk from the main station though! But it really is missing some basic facilities, and on that I just dont understand why the hotel is rated so highly.

  • Stayed: May 2012, travelled solo
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2  Thank neofytos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2012

I stayed here for 4 nights during Christmas 2011. It's a small basic hotel with stylish decor, the room is very clean and bed is comfy. Breakfast is ok. Staff is cheerful and helpful. Excellent location, right in front of a metro station and Marienplatz (where the main Christmas Market is) is just 5 mins away on foot.

  • Stayed: December 2011, travelled as a couple
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Thank Jad0reV0yager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel One Muenchen-Sendl. Tor

Address: Herzog-Wilhelm-Str. 28, 80331 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#9 Best Value Hotel in Munich
#22 Business Hotel in Munich
#24 Romantic Hotel in Munich
Price Range: $138 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Motel One Muenchen-Sendl. Tor 3.5*
Number of rooms: 244
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Also Known As:
Motel 1 Muenchen-Sendl. Tor
Motel One Muenchen-Sendl. Tor Hotel Munich

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