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H2 Hotel Berlin Alexanderplatz
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Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of US$86/night.

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Reviews (2,556)
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All reviewsgreat locationbunk bedsrooms are smallextra pillowstrain stationbudget hoteltv toweralexander platzstorage spacebreakfast was includedfew minutes walkfree wifishort breakmodern hotelgreat showercentral locationcity break
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Reviewed March 14, 2012

Stayed a total of 6 nights during my business trip.

Good location, 5 mins walk to Alexanderplatz Station with Berliner Fernsehturm and Galeria Kaufhof nearby; and 10-15mins walk to Museum Island.

Very basic room amenities, shampoo and body wash.

Problems. Intermittent hot and cold water from shower. There is no consistent flow of warm water. It's a mixture of cold, cool, lukewarm and suddenly hot. No matter how the temperature of water was adjusted. Used the same bedlinens for the 6 nights. WIFI reception was low and at times no reception.

If you just need a place to sleep, wash up and dont mind not much facilities, this will be fine as their rooms are the same size as next door, Ramada Alexanderplatz.

  • Stayed: March 2012, travelled on business
    • Value
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Thank jmew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Berlin-Mitte, Online Reputation Manager at H2 Hotel Berlin Alexanderplatz, responded to this reviewResponded March 16, 2012

Dear guest,
We are thankful for your review and for your indications of what we have to improve. To comply with the expectations of our guests is very important for us. We look forward to welcome you again so that you could rate us again in comparison.

Greetings from the team of H2 Hotel Berlin Alexanderplatz
Kessrin Heusel – Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 11, 2012

I stayed in H2 Alexanderplatz for 4 nights during my business trip to Berlin. The choice was initially made due to the hotel`s positioning in Alexanderplatz with good transportation connection both to/ from airport and also to/ from ICC Berlin. The hotel is easy to find, on one of the main boulevards in the area of Alexanderplatz, just a few minutes from U-bahn and S-bahn.
Things that made the stay enjoyable:
- location;
- staff helpfulness;
- great free WI-FI connection (probably the best ever in my case);
- breakfast;
- room (and especially bathroom) facilities (clean and modern);
- having booked in advance, the price was ok too;

Things that did not go quite well:
- the fact that during my stay the hotel was packed with Italian teenagers (Italians + teenagers), quite noisy - obviously this is a subjective matter and I assume you do not risk to run into this situation on everyday basis;
- room a little bit smaller in size than expected (hotel`s website advertises bigger sized-rooms, which could be interpreted as unrealistic compared to what one might once checked-in at this hotel)

All in all, a recommendable hotel, especially for business travelers, but not only.

  • Stayed: March 2012, travelled on business
    • Value
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1  Thank VALENTIN N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Berlin-Mitte, Online Reputation Manager at H2 Hotel Berlin Alexanderplatz, responded to this reviewResponded March 14, 2012

Dear guest,
In our opinion it is a great thing for both sides – hotel and guest – when you have found exactly what was expected, especially when it was as positive as your experience was. We say many thanks for your review and hope to see you again very soon.

Your team of the H2 Hotel Berlin Alexanderplatz
Kessrin Heusel – Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 7, 2012

  • Stayed: March 2012
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RAMADA-Berlin-Mitte, Online Reputation Manager at H2 Hotel Berlin Alexanderplatz, responded to this reviewResponded March 14, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 25, 2012

I was in H2 hotel for a business trip. I liked the minimalist decor of the room, very comfortable bed and bedlinen. Everything impeccably clean. Shower fixtures are the height of design, very impressive. Despite the big crowds at breakfast (the hotel was full of schoolchildren), the staff coped so well, - the food was always in good supply and everything was cleaned and sorted out quickly. Great coffee machine in the breakfast area with tasty coffee. But the real acid test of this hotel was when the fire alarm went out in the evening (I still don't know whether it was a drill or the real fire break-out), everyone (and yes, there were lots and lots of school-kids) was evacuated in 2-3 minutes, not more, and escorted to the assembly point. Very impressive. Helpful and polite staff at reception.

  • Stayed: February 2012, travelled on business
    • Value
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Thank Marisha_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Berlin-Mitte, Online Reputation Manager at H2 Hotel Berlin Alexanderplatz, responded to this reviewResponded March 1, 2012

Dear Marisha,
Thank you very much for your review and your friendly words about our service. We are delighted that you had a pleasant stay at our H2 Hotel inspite of the fire alarm in one night. Unfortunately we were victims of a nasty prank but of course it is a great practice for the real thing, too. :-)
We assume that the next time at our hotel you will sleep peacefully every night and will so enjoy your stay even more.

Greetings from the team of H2 Hotel Berlin Alexanderplatz
Kessrin Heusel – Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 22, 2012

I stayed here Friday-Sunday a couple of weeks ago. My wishes from the hotel reservation site had not been looked at, but the staff in the reception was wonderful and I got excatly the room I wanted. I was a bit surprised that there were so many young people (teenage quests) in the reception area, but they were nice (at that point...) Room was modern, light Ikea-style, but quite basic, no minibar, no safe (but in the reception, yes). Good bed, good TV, and if you have a room to the inner yard it is very quiet. EXCEPT when you get disturbing neigbourghs at 2 am. The reception handled it pretty well, anyway - but it became a mostly sleepness night for me. So maybe all the young people were not that nice. There were also pretty many middle aged and older quests, interesting mix. One big minus is the breakfast - not the quality , although it is quite limited, but the breakfast area is much too small and the ques to the coffee machines is really bad - especially when you are staying and waiting with a full tray of breakfast. Location of the hotel is perfect near Alexanderplatz and the bus from Tegel airport ends very near. (What will happen with the buses as the new airport soon opens?)
But once again, I have seldom received such good service in a hotel as here, although the people in the reception were quite busy. First prize!

Room Tip: I will not tell the number of my nice room!!
  • Stayed: February 2012, travelled solo
    • Value
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Thank 568Journalist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Berlin-Mitte, Online Reputation Manager at H2 Hotel Berlin Alexanderplatz, responded to this reviewResponded February 24, 2012

Dear guest,
Thank you very much for your pretty nice and friendly review. We are excited that we were able to satisfy you this much with our service even though there were other things that were not perfect at all. Thanks to the helpful feedback from our guests, we know what we have to improve. Now, we hope to see you soon. Do not worry about the bus service from the new airport. The bus station will stay the same, alternatively the train station is about 300m from the hotel.

Kind regards from the team of H2 Hotel Berlin Alexanderplatz
Kessrin Heusel – Online reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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