We stayed at this hotel on the last leg of our summer travels. The location is perfect to reach all points of Berlin by foot or by public transport. The hotel was quite busy and when we arrived they didn't have a room ready for us but they took put our luggage in storage and made sure that we were taken care of. The staff was incredibly friendly and helpful and not only did they answer questions they made it very clear that they would solve any problems or questions that we might have.
The room was nice, although there was quite a bit of dust in the corners and under the desk, etc. I noticed that this was the case in the hallways also. The beds were very comfortable and all in all it was a great stay.
We did not have breakfast at the hotel but did try the bar. The service was slow, but the two bartenders were nice.
The pool area was pleasant, maybe the water could have been a bit warmer though!
I didn't give it a 5 because of the dust, but aside from that it was all perfect.More