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“Just one (big) problem”

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Mercure Hotel & Residenz Berlin Checkpoint Charlie
Ranked #32 of 634 Hotels in Berlin
Certificate of Excellence
torino
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Just one (big) problem”
3 of 5 bubbles Reviewed 7 February 2012

I had already written about this hotel. It could be the perfect place. But the management insists with music. There is music in the hall (you have to raise your voice to speak to the people at the check in desk) and music at all floors in the corridors, so loud that YOU CAN HEAR IT FROM INSIDE YOUR ROOM! Of couse there is music in the breakfast room, in the elevator... The rest is perfect, so if you like non-stop music you can definitely choose this clean, modern, convenient hotel.

  • Stayed February 2012, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
6 Thank stefanotorino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,081 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (270)
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Cheshire
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 3 February 2012

Mercure is not my normal choice when travelling on Business but this hotel was just a short walk from my meeting so it made sense. What a good choice it turned out to be!!
On arrival the reception team were very courteous and friendly. I booked a Superior Room and was provided with what in Europe was really a Suite. Seperate WC and shower rooms (no bath), large bedroom area that led into a seperate 'lounge/dressing room'. In the middle of the areas was a large desk which had a swivelling flat screen TV so it could be watched from either the Bed or the sofa. A coffee machine and mini bar built into the desk. Free WiFi is included with this room selection which was fast and easy to access.
The hotel has a small Fitness room with a couple of machines and a nice Sauna area. Unusually the Sauna is available 24 hours a day. Be aware that this is a typical German sauna so FKK rules apply but great to be able to use the facility at midnight. A really nice touch is that on Tuesdays and Wednesdays the hotel provides complementary Massages if you book with Reception in the morning. It is only 20 minutes but a great service.
The hotel does not have a 'restaurant' but does provide a range of Bar Meals at very resonable prices. 3 courses such as Soup, a Pasta Dish and Apple Strudel with a beer is about 20 Euro. There is a choice of about 6 main courses. This was really great as when I stayed the temperature was very cold and walking to eat was not what I wanted.
Location is very close to the Check Point Charlie crossing, just a 2 minute walk and the hotel is a 20 minute taxi ride from Tegal Airport, again about 20 Euro. So all in all great service, good food, ability to relax in the sauna, comfortable bed in a good sized room in a central location. What more could you ask for??

Room Tip: Select the Superior Room type
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  • Stayed January 2012, travelled on business
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    • Service
Helpful?
4 Thank andrew001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Baden-Württemberg, Germany
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

The hotel is altogether wonderful. We arrived early around 1:00pm and our room was ready. The room was very clean, and spacious, plenty of room for the three of us even with the rollaway bed. There was no mold, or unsightly stains in the bathroom. No weird smells or stains anywhere. The staff was very helpful, the bar was convenient and pleasantly staffed. The breakfasts were excellent! Checkpoint Charlie is just a block away and there are so many things within walking distance. The train was very close by. We walked with our luggage and it only took about 5 minutes. The only single thing I would say could be better is to offer fee wi-fi. We had to take our devices down to the lobby for free wi-fi, but even the price for it in the room is cheaper than most places we have stayed in Europe where it wasn't free. I would stay here again in a second!

  • Stayed January 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank Kim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

We have just returned from a three night stay at this hotel and would highly recommend it.
On arriving we received an unexpected upgrade to a superior room which was a nice treat.
An excellent breakfast is served and there is free wi fi in the reception area ( there is however a small charge if you want it in the room). If you don't have a computer with you there is one to use free of charge in reception for checking e mails and surfing.
The hotel is very close to two underground stations, and there is a nice Italian on the corner which does fab pizzas.
Due to having birthdays in the winter we often tend to take our city breaks around Jan time when find that there are fewer tourists around and the hotels often offer good deals ( like 3 nights for 2). It was pretty cold out though!!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DandyDLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewes, Delaware
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

This is our third year staying in this hotel the last week on January for a long standing conference. The staff is great! The rooms are large and are always ready after a long night flight and the restaurants surrounding the hotel are wonderful. The Stadt Mitte subway is a very short away and Frederich Strasse, a great shopping street is one block away.

The breakfasts is an absolutely great hot and cold buffet complete with a new big espresso/hot chocolate maker was installed since last year. It's great,

Room Tip: Rooms along the back are quieter.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
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    • Service
Helpful?
2 Thank grntmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantua, Italy
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

When we arrived we had been informed that due to overbooking we were moved froma standard room to a "residenz room". It was really big, with a space for cooking to, extremely quiet and clean.
The location of the hotel is good, using public transport you can reach every part of the city within 10 minutes.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Murps84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wotton-under-Edge
Level Contributor
97 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 27 January 2012

Not having been in Berlin since the '70s, it was a real treat to return and discover a completely different place--and our four-day stay at the Mercure Checkpoint Charlie was a perfect choice. Located just off Friedrichstrasse on a very quiet side street, we could walk everywhere in the Mitte, and the U-bahn was just up the street for journeys further afield. A late-evening arrival from Schoenefeld caused no problem checking in, and our room was just what we needed with its warm, spacious, comfortable, smartly-appointed and welcoming feel. Very good breakfasts in the morning in a bright, well-organised, well-run and friendly room. I consider this hotel extremely good value and would recommend highly to friends.

Room Tip: We were in Rm 314. Very large, quiet room (weren't really aware there were other guests because...
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  • Stayed January 2012, travelled as a couple
    • Value
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    • Service
Helpful?
2 Thank PaulWuE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel & Residenz Berlin Checkpoint Charlie

Property: Mercure Hotel & Residenz Berlin Checkpoint Charlie
Address: Schuetzenstr. 11, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Wheelchair access
Hotel Style:
#17 Spa Hotel in Berlin
#25 Family Hotel in Berlin
#30 Luxury Hotel in Berlin
#36 Business Hotel in Berlin
#43 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel & Residenz Berlin Checkpoint Charlie 4*
Number of rooms: 136
Official Description (provided by the hotel):
The Mercure Hotel & Residence Berlin Checkpoint Charlie is located in the historic centre of the town and offers 139 spacious rooms, suites and apartments ( 30m² - 80m² ). Most of them have a balcony. Here you will be living in a particularly exclusive location, right by the former Checkpoint Charlie and near to the shopping stretch of Friedrichstrasse and Gendarmenmarkt. Our hotel provides a breakfast restaurant, wine garden, Checkpoint Bar, 24 h sauna, gym, sundeck and garage. ... more   less 
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Also Known As:
Mercure Hotel And Residenz Berlin Checkpoint Charlie
Mercure Berlin

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