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“Excellent staff, good location, (too) warm rooms” 4 of 5 bubbles
Review of The Ritz-Carlton, Berlin

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The Ritz-Carlton, Berlin
Ranked #18 of 633 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Birmingham, Alabama
Level Contributor
86 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Excellent staff, good location, (too) warm rooms”
4 of 5 bubbles Reviewed 5 June 2012

The hotel is lovely and located in a great area, next to remnants of The Wall, shops and dining. Only complaint is that the temperature is centrally controlled so the room was always too warm for comfortable sleeping.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Photobug4727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,520 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Indiana
Level Contributor
406 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 475 helpful votes
5 of 5 bubbles Reviewed 3 June 2012

What can you say? It is the Ritz Carlton in Berlin. This place is the standard for international elegance. The rooms are appointed in solid stained mahogany and cherry wood, with marble bathroom counters, and solid brass fixtures. If you like traditional décor and want to feel like you are a rich aristocrat, the Ritz fits the bill. Yes, it is decadent. That is meant as a compliment. The service was prompt, detailed and courteous. We ordered extra towels twice and they showed up within 5 minutes. I was surprised no iron was in the room, but it was delivered instantly when requested. It was simply an amazing room from top to bottom. The doorman ordered a van for us instantly and the concierge took care of every request (we had an issue with a train reservation, which he handled for us). For the price, I was surprised there was no free internet. Seems silly to charge for such a service, since all other services were included. The restaurant was wonderful and the breakfast buffet was perfect. They had a omelet and egg station. They also fixed fresh crepes and pancakes upon request. Even though it is buffet, the waiters will go and get everything you want from the buffet. Great service. It was a nice touch to see the British Beef Eater in full uniform every night.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Profguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beirut
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 June 2012

it was my first time to stay at a "ritz-carlton",and i can certify to you that from now on,i will always search for a "ritz-carlton" whereever i am going.from the arrivals with a warm welcoming from the door bell,to the majestic service kindly,respectfully,always smiling and ready to serve.from the wonderful rooms,huge,well appointed,very good bed.And what a royal lobby,freshner,calming. and what an amazing location(2 mn fron sony center),8 mn from brandenburg gate and just in front of where the wall was.close to everything.all my family were very nicely satisfied from the ritz carlton berlin,i warmely recommend it for all travelers to berlin whatever was your purpose visit.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank achif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois, United States
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 30 May 2012

This luxurious hotel is in the heart of Berlin, perfect for sight-seeing. The restaurant was awesome and the room was gorgeous. I was traveling with my teen son and we had a wonderful time. This hotel is five star classic gorgeous elegance. Service was spectacular and this was one of the most beautiful hotels I have ever stayed in. It was impeccably clean and beautifully decorated, yet not snobbish. We took the night train from Munich to Berlin, which was a great way not to waste time since we had a lot of sights to see, but not a lot of time.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

The ritz is the hotel to be in Berlin. When you get to the hotel the facade makes you feel like a king, getting into that lobby, walking over that ritz carlton emblem just makes it amazing. The lobby has a classic decor wich has a wonderful contrast with the dinner style breakfast room/restaurant. Wich is by the way one of the most complete buffets I've ever seen. The rooms were prepared at 9 am, the time of our arrival. They were elegant and spacious. The fitness rooms is small but efficient and the pool get's you in the mood... The one thing missing was a turkish bath (steam room) in the spa. The hotel is located in the heart of the city, and 2mn away from the sony center.
The only negative point is, when we were making our bags 10 minutes late the staff just barged in rudely to clean it while we were still in it.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Livingthedreamco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
139 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 25 May 2012

My wife and I stayed here for about seven days. The staff was friendly, the rooms were excellent, and we met a lot of nice people at the Hotel's bar. Great central location.

Great place to stay.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adam080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 25 May 2012 via mobile

I visited Berlin in first week of May and stayed at Ritz Carlton for 5 nights. What I like the most is the location of the hotel and the luxurious rooms. Some of the major Berlin sites are walking distance ..as Madame Tussaud's Wax Museum, the Brandenburg Gate, check point Charlie and others. The cinema street offers all sorts of movies for the movie buffs like me...though I chose a wrong one and disappointed myself :).
The breakfast is pretty good offering wide variety for everyone palate and The bar is pretty functional too. The area is well connected with the tube station just at the front and some of the nice restaurants close by.
I was not very happy with - room service , no tea/ coffee maker, small gym and wifi.
The staff at the front desk and concierge is very warm and helpful...infant while I was checking out, something went wrong and the bills could not be printed..but they emailed me soon.
Overall a nice place to stay and relax.

Stayed May 2012, travelled on business
Helpful?
Thank MS-75-TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Berlin

Property: The Ritz-Carlton, Berlin
Address: Potsdamer Platz 3, 10785 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Berlin
#16 Luxury Hotel in Berlin
#16 Family Hotel in Berlin
#16 Business Hotel in Berlin
#20 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Berlin 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the heart of Berlin, on prestigious Potsdamer Platz, within walking distance to the Sony Center, renowned shopping galleries, the Brandenburg Gate, the Diplomatic and Government District and the heart of cultural Berlin. ... more   less 
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Also Known As:
The Ritz-Carlton, Berlin Hotel Berlin
Ritz Berlin
Ritz-Carlton Berlin
Berlin Ritz Carlton

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