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“Nice Hotel in a Good Location”

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Novotel Suites Berlin City Potsdamer Platz
Ranked #128 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersSilver level
Radebeul, Germany
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice Hotel in a Good Location”
Reviewed 7 May 2012

We found the hotel to be very good value for money, room and facitilities were very clean and the room was a good size for 2 adults and 2 children. Free Wifi in the room and lobby area. Hotel is located within comfortable walking distance of Checkpoint Charlie, Die Welt static balloon and Topography of Terrors. Also 2 mins away was Anhalter Bahnhof.
Our only real complaint was that the air conditioning did not seem to be working.

  • Stayed May 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnnieC71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (82)
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Gurugram (Gurgaon), India
Level 1 Contributor
3 reviews
Reviewed 4 May 2012

I have stayed her twice because of the size of room and also its amenities. It has so much to offer. I loved the entertainment in the room. I would suggest this hotel for travel and business travelers.

Room Tip: All rooms are standard so you are in good hands. Get your hands on an Accor Club card as a stay in t...
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  • Stayed February 2012, travelled on business
    • Value
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Helpful?
Thank SarangGarodia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
275 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed 28 April 2012

We waited more than 10 minutes while the sole receptionist was showing another guest directions on a map. During this time other staff behind the reception came out to have a look and walked back in. Another staff came out to talk to a supplier but did not help with reception. Worse still when I was 'served', I was told to come back at 3 pm 'because no room'. I asked her to check me in and only give me the room key when the room was ready. She refused. I asked again and she still refused. Then she said she would ask her supervisor. After a few minutes, she said the supervisor approved. What I asked for was only SOP for almost every hotel.

Second the room assigned to me was facing the room at ground level -- meaning noisy day and night. I asked for a change. They said no - FULL (I booked 38 days earlier). Further more it was up a flight of 7 steps, no lift, no ramp. Fortunately one of the staff helped when I asked for help.

The free internet was unstable (broke down, slow). Our room was not cleaned the first day.

Overall the attitude of staff is appalling -- no where near Accor standards. "We can't do anything about it" -- either 'It's full', housekeeping went back at 2 pm". No attempt to solve problems.

The room is large as described in other posts but it is NOT A SUITE. We are happy with the size and physical facilities.

Room Tip: Avoid rooms facing the front (ie about half the hotel), worst is the ground floor. However in the bo...
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  • Stayed April 2012, travelled as a couple
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    • Location
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Helpful?
2 Thank manitree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Hordaland, Norway
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 April 2012

Great hotel for a reasonable price. Large rooms, with access to free internet and a large multimedia-library via the flat-screen tv. Very comfortable bed. Note that the beds in double rooms are actually double-sized beds, and not just two single beds pushed together. The hotel is located on top of the Anhalter Bahnhof S-bahn stop, and just a few minutes walk from Potsdamer Platz.

  • Stayed April 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank bemoenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2012

Not so far from Brandenburger Tor (25 min. walking), very near to Anhalter Bahnhof S-Bahn station but not on a breathtaking surrounding (is this really matter if you are there to visit the town and not to stay all day long in the hotel?), Suite Novotel Berlin Potsdamer Platz Hotel is a good choice for relaxation. (Are all Suite Novotel hotels the same? In Hamburg the room has exactly the same layout.)

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ioanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Suites Berlin City Potsdamer Platz

Property: Novotel Suites Berlin City Potsdamer Platz
Address: Anhalter Strasse 2, 10963 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#22 Green Hotel in Berlin
#71 Family Hotel in Berlin
#113 Romantic Hotel in Berlin
#119 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Suites Berlin City Potsdamer Platz 3*
Number of rooms: 229
Official Description (provided by the hotel):
At the 3-star Novotel Suites Berlin City Potsdamer Platz hotel, you can enjoy a relaxing stay in one of our spacious 30m² suites. Rooms feature a microwave, kettle and separate shower from the bathtub. Explore the city and its attractions and sights on foot or using the public transfer leaving from Potsdamer Platz or Anhalter Bahnhof. Enjoy a hearty breakfast buffet and round off your day with a drink at the hotel bar. Every Thursday, you can enjoy a free 10-minute massage at your Novotel hotel. ... more   less 
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Also Known As:
Suite Novotel Berlin Potsdamer Platz Hotel Berlin
Accor Berlin Potsdamer Platz
Suitehotel Berlin

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