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Reviewed July 11, 2020 via mobile

The hotel is in a walk distance for most of the attractions. Or else you can rent a bike almost outside the hotel from Stadtrad Hamburg.

Many restaurants in the area. Just walk to Lange Reihe. Here you find all kind of restaurants.

The hotel has an amazing roof top bar and the view is worth a visit it self.

If you come by car there is a garage. And it is easy to get to the hotel by car.

Staff at the bar and reception are friendly and helpful.

We didnt try the breakfast or had dinner at the hotel.

Rooms are clran and the bed was really good.

We will stay here again next time we visit Hamburg.

Date of stay: July 2020
Thank 209ren_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune Hotels, Marketing at The George Hotel, responded to this reviewResponded July 15, 2020

Dear 209ren_b,

thank you for staying at The George Hotel and your lovely feedback.

We are delighted to hear that you liked our location, nice service and our roof top bar.

We hope to welcome you back soon.

Best regards,
your Team from The George Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 11, 2020 via mobile

The restaurant and bar are worth a visit but I would not stay there again.

The room was too warm and I got no assistance regarding this. Even though I had spoken with the staff about this multiple times. Which resulted with me having to sleep with the window open for two night. A window that goes to the street where there seemed to be traffic 24/7.

This hotel looks better than it is.

Date of stay: January 2020
Trip type: Travelled on business
Thank NanceForce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at The George Hotel, responded to this reviewResponded February 14, 2020

Dear NancyAf,

thank you for staying at The George and for your feedback.

We are delighted to hear that you liked our restaurant and the bar. At the same time we regret to hear that you couldn't enjoy your stay to the full extend due to the high temperature in the hotel and we would like to apologize for the inconvenience you’ve faced.

Since it became suddenly hot outside our heating systems couldn’t regulate the temperature as fast as it usually does. Please be rest assured that your comments have been taken most seriously and have been shared with the concerned department in order to avoid re-occurrence in the future.

We deeply hope that we will have an opportunity to welcome you back one day in order to prove a first class service.

Best regards,
You’re the George Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 16, 2020 via mobile

also, very german-german, magazines just in german, signs in german...not for international travelers

and for the internal design...well, see the picture...no comments

anyway, the worse for me is the de facto unusable wifi

Date of stay: January 2020
Trip type: Travelled on business
Thank SD927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at The George Hotel, responded to this reviewResponded January 23, 2020

Dear SD927,

thank you for staying at The George and for your feedback.

We regret to hear that you were not able to enjoy your stay to the full extend due to the quality of our Wi-Fi.
Unfortunately it occurs from time to time, that rooms, which are not located close to our routers have slower internet. Especially when we are fully booked and a lot of guests are using the Wi-Fi at the same time. It also depends how much data guests are consuming when using the internet (e.g. watching movies, downloading big files, etc.). In these cases it is harder for us to control the speed of our Wi-Fi and we sincerely apologize for the inconveniences you had because of this.

Currently we are working on a solution to increase the amount of our routers as well as our Wi-Fi speed.

Please be informed that your comments regarding the german signs have been taken most seriously and have been shared with the management team to look into a solution for the future as we work very hard to make sure all of our guests have a more than pleasant experience.

The entire team would be glad to welcome you back one day and we sincerely hope that this will not deprive you from visiting us again in the future.

Kind regards, Your The George Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 8, 2019 via mobile

Great hotel until you get inside it’s moving parts. I stayed in room 218...... a room devoid of WiFi no matter which corner of the room you stood in. Great assistance from the staff. BUT still no WiFi!
The bar..... beautifully appointed and tastefully decorated BUT at the appointed hour each evening Ibiza suddenly kicks in...... not in keeping with the overall aspirations of the place but.... clearly has a corner of some market I am not aware of.
SHAME
Peter

Date of stay: November 2019
Trip type: Travelled on business
Thank PETER1348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at The George Hotel, responded to this reviewResponded November 13, 2019

Lieber PETER1348,

thank you for staying at The George Hotel and for your feedback.

We regret that you were not able to enjoy your stay to the full extend due to the quality of our Wi-Fi and would like to take this opportunity to explain it: Currently we have four routers on each floor. Nevertheless, it still occurs from time to time, that rooms, which are not located close to these routers have slower internet. Especially when we are fully booked and a lot of guests are using the Wi-Fi at the same time and we sincerely apologize for the inconveniences you had because of this.

The entire team would be glad to welcome you back one day in order to convince you of our quality and service.

With best regards,
your The George Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 15, 2019

Showing off place that can't meet standards.

PROs
- Location, in mid of St.Georg, close to many nice Bars, Restaurants and the Alster

CONs
- Decor looks nice on the pictures, but by a closer look you'll see it's cheap furniture that pretends to look old, authentic and classy. It's fake and cheap.
- Privacy isn't guaranteed, depending on what room you are in, you may hear your neighbors activities (and yes, we heard a lot there)
- Service personnel is not as trained as one may expect in a 4*Hotel. Cleaning personal entered the room without asking.
- Cleanliness is not as proper as you may expect. In our room there were many stains in the bathroom corners and dust in the wardrobe.
- Water will be given for free only once during your stay. In my opinion a bottle or two should be guaranteed every day in a 4* place.
- WiFi not that reliable
- Music in reception area is very loud in the evenings

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank mat234587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at The George Hotel, responded to this reviewResponded October 16, 2019

Dear mat234587,

thank you very much for staying at The George Hotel and your feedback on tripadvisor.

We are happy to hear, that you liked our location, the bar and the restaurant DaCaio, but also regret that you were not able to enjoy your stay to the full extend. We further want to say that you have gotten a very wrong impression of our interior design. The George sets a „New British“ style and attitude with a decidedly modern and light-hearted twist to English tradition and design.

We do want to apologize for any trouble you faced due to the housekeeping entering without permission and the stains in the bathroom corner. The entire team works very hard to make sure all of our guests have a more than pleasant experience. Accordingly we would have appreciated hearing about the incidents during your stay in order to take corrective measures immediately, such as offering you to change the room.

The entire team would be glad to welcome you back one day and we sincerely hope that this will not deprive you from visiting us again in the future.

Best regards,
your The George Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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