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1 - 6 of 338 reviews
Reviewed October 18, 2020 via mobile

Hotel room OK, bit smaller than expected and had a very strange smell to it like a stale smell which wasn’t pleasant. TV didn’t work when we arrived. Empty fridge when arrived, I would expect a 4* to provide at least a bottle of water on arrival. Asked reception to help book a local restaurant as I am not a German speaker and was told by a man on reception that this would be an ‘extra effort for him’ so he asked if I could do it on the room phone.
The hotel did feel COVID safe and everybody was wearing masks.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank MeganS578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 10, 2020

We had a wonderful stay in this modern Hotel. Really nice staff! It was in a very good location in the Speicherstadt. The fact that bikes could be rented directly from the hotel was an extra plus. Plan on returning.

Date of stay: August 2020
    • Location
    • Cleanliness
    • Service
Thank karineG3325LX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Sonstige at Pierdrei Hotel Hafencity Hamburg, responded to this reviewResponded September 24, 2020

Dear karineG3325LX,

Thank you for your feedback on your stay at PIERDREI.

We are very pleased to read that you enjoyed your time with us and that you are already planning to visit us again.

We hope to see you soon in Hamburg!

Kind regards,
the PIERDREI Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 25, 2020

Such a cool hotel, perfect for seeing Hamburg, the hotel has a nautical Captain Nemo nautical vibe, no wonder as it’s located right in the middle of Hafencity and so handy for all the places you need to see.

There’s loads of great bars and restaurants close by and a big car park on the opposite side of the road, (there’s even a Hydrongen fuel cel charging station just down the road, how cool was that!)

My room was perfect for me and had a nice selection of La Bottega soaps and toiletries and facing the rear of the building was super quiet

The lady running breakfast checkin deserves special praise as she was super helpful and despite their being a fire alarm one morning, the staff were friendly and efficient

I will definitely return, thanks to the Pierdrei team

Room tip: Get a room that faces the rear overlooking the caravans....(you’ll see what I mean)
Date of stay: July 2020
    • Location
    • Rooms
    • Service
Thank steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Sonstige at Pierdrei Hotel Hafencity Hamburg, responded to this reviewResponded September 10, 2020

Dear steve W,

thank you very much for your positive feedback about your stay with us. We are very happy that you felt so comfortable.
Come and visit us again soon!

Many greetings from Hamburg
Your PIERDREI Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 20, 2020

Great reception service in designed surroundings, room was also perfectly designed with space for several open carry-on suitcases. Wonderful bathroom with rainshower and bed was really comfy, especially with the huge cuddle maxi comforter! And the location is right in the middle of the new harbour district with everything within walking distance.

Date of stay: July 2020
    • Location
    • Sleep Quality
    • Service
1  Thank LarsBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Sonstige at Pierdrei Hotel Hafencity Hamburg, responded to this reviewResponded July 22, 2020

Dear LarsBA

Thank you so much for your great review.
We are really happy to read how much you've enjoyed your stay with us.
Looking forward to welcoming you next time.

Best regards
Your PIERDREI Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2020 via mobile

I wanted somewhere convenient to most of the attractions. This definitely fit the bill and for farther journeys there was electric scooters, subway, Uber, and other transportation. The hotel itself was very modern, and trendy. I was only missing a coffee pot. I would recommend this hotel for Hamburg. :)

Date of stay: July 2020
Trip type: Travelled solo
2  Thank MF238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Sonstige at Pierdrei Hotel Hafencity Hamburg, responded to this reviewResponded July 13, 2020

Dear MF238

Thank you so much for this great feedback and your recommendation.
We are really happy to read how much you've enjoyed your stay with us.
Looking forward to welcoming you next time.

Best regards
Your PIERDREI Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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