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1 - 6 of 39 reviews
Reviewed November 24, 2017

Located close to the main station, the property is very convenient for travelers.
Personnel is very friendly and at the entrance desk 24/7.
I was given a double room (booked a single room) which is spacious enough and quite comfortable.
For a room this size, the television is redicoulously small. And when I turned the heating on to come into a comfortably warm room at the end of the day, I noticed one day the the cleaning lady had turned the heating off again.
That‘s all just minor problems, however. What really sucks is the bathroom.
First of all, the bathroom is spacious for this type of hotel. But it is wasting so much space, that I‘ve stayed in rooms with bathrooms nearly half the size of this one and still more comfort and convenience. The complaints one by one:
- The wash table is stupidly small, with a shelf over it and a mirror. The setup is such, that it is impossible to wash your face or shave without flooding the floor. You simply can not get your head over the sink without biting in the utility shelf.
- The shower is small. Too small, as there definitely is room enough in the bathroom to install a much larger shower.
- The hot water is hot, but little.
- The shower needs a thorough cleaning, as it is dirty and moldy
- The washing gel, in a bottle by the sink, probably wasn’t good anymore, as it stank
- After the tissue box on the wall had been refilled, it suddenly came off. Apparently, the cleaning lady had not hooked it on the the screws in the wall properly.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank eemondt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 22, 2017

A small (just nine rooms!), basic hotel, located in a quite street (Holzdamm seems to be much quiter than Kirchenallee!), just two minutes from the Hauptbahnhof. Exactly what I wanted! Breakfast was enough for me, the room was clean and I slept well, despite of the bed being a little on the smaller side. The stairs are steep and there's no elevator - not an issue for me, but others might find it a problem.

Date of stay: June 2017
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Binnenalster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 17, 2017

Me and sons stayed in a 3 bed room for one night at the weekend. Room size and comfort was fine, a good shower too.
Not the biggest choice for breakfast but perfectly adequate and good quality. 5 minutes walk from the main station but didn't hear any noise from it. As others have said, no lift but thats about the only downside.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank TShorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 16, 2017

I stayed one night at Steens Hotel in Hamburg where I visited for business. The hotel is well-situated, walking distance to the central station, thus to the public transport. The rooms are a bit old but have all the facilities, the staff is very kind and helpful.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank AdamI910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 29, 2017

The room is nice but small, breakfast is average good but starts not before 7am. The hotel is good for a short stay. The building has no lift so that can be a problem if you have large luggage and the room is at last floors.

Room tip: Ask lower floors no lift inside!
Date of stay: December 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Valerio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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