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“A bit of a downer here.”

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Novum Hotel Graf Moltke Hamburg
Ranked #125 of 321 Hotels in Hamburg
Reviewed 17 October 2017

We stayed her 5 nights - again as part of an extended stay after a tour group booking - thanks to our less than helpful tour company PTG Tours UK.
Situated a few metres from the main street adjacent to the main train station, the area has an air of the desperate.
Rough sleepers abound, and the area is less than inviting after dark with many bars and other 'attractions' nearby.
(We were actually accosted by an inebriated guy as we departed for the station - 50 metres away - on the morning we left.)
Staff seemed to suspicious of guests as we moved in and out of the hotel - one actually merely peered around the door to answer our question about breakfast times - admittedly he was on hie cell phone so why should we as paying guests interrupt him.
Breakfast was only just adequate, and seemed to be mainly out the cans.
Rooms were small and beds the same.
The place needs a good refurb I would think.
Best advice is - try elsewhere.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rowan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 428 reviews

Reviewed 30 September 2017 via mobile

Booked on Expedia and the name on the hotel was different than the name on Expedia. The street address and building number was correct and that was how we located the hotel. The front desk staff was very helpful, they accommodated our request for a quiet room that faced the back, opposite the busy street. The room and bed were very small, but had a safe and the breakfast was above average. The hotel is in a very dodgy area, but a five minute walk to the train station and nicer dining, shopping and grocery stores.

Stayed: September 2017, travelled as a couple
Thank 2travellinghobbits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

It's always refreshing when you book a hotel in the right location at a good price. This certainly was no exception. Ideal for large parties and groups, the cost can be kept to a minimum by sharing (up to 4 in a room). Approx ¿120 EU a night for the room means you could afford a good hotel for a good price. The rooms are adequate sizes to cope with sharing, very spacious, clean, tidy. Bathrooms are nipping clean and the breakfast is continental and enough to make a start to the day. We stayed as a group of 27 and all were happy with the standard.

Next thing us the location of the hotel. About 30 euros for a taxi will get you there from the airport but if you're in a tight budget you can take the train from the airport to the central station (a 5 minute walk to the hotel). A ticket on the train was a few euros but my advice would be to get a day ticket. As we were in a group you could get a 24 hour group ticket which covered 5 people at 12 Euros. This allowed you to go anywhere on the train in the time period.

The main drinking area is 4 stops away in the tube from central station and is called the reiperbahnn (area is called St Paul's) this is where the night life, drinking etc is situated. Use the trains for this, however if you took a taxi to come back it's about 15 Euro.

In summary, good value hotel, nice and clean in a great location. Another bonus is that this is the Turkish area in the city and there's plenty of very good quality kebab shops on the hotels doorstep.
Recommended!

Stayed: September 2017, travelled with friends
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

Stayed here for 3 nights with 4 friends in a quad and a twin room. Both rooms clean and tidy and good soundproofing, the quad room was huge with balcony and plenty of space.
Staff were pleasant, breakfast buffet had a good choice, including some excellent scrambled egg.
It's in a great location, a couple minutes walk from main bus and train stations, making it very easy to get around the city.
No hesitation recommending this one.

Stayed: September 2017, travelled with friends
Thank killerdwarf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

We stayed at this hotel for 2 nights. We had an extremely large corner room. Hotel was located by the main station in the city, meaning it was convenient getting to and from the airport. The underground station was a 1 minute walk that will connect to you the city hall, port and st Pauli. Hotel was extremely clean, beds were comfy and the hotel buffet breakfast had a lot of variety... cereals, fruit, yoghurt, egg, tea &a coffee, Fruit juice, rolls, meats and cheeses. Would definitely recommend staying here if you are here for a city break for a few nights.

Stayed: August 2017, travelled with friends
1  Thank ZoeLouise19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017

The Hotel location is the best !! Quite st. in the center , 5 mins walk from Main Railway station. Line U3 is 1 minute from the hotel , so it is simple to go anywhere you want.
The rooms are very nice,clean and cozy, lift is there, very quite, and break fast is excellent.
Best Hotel for your money.

Room Tip: rooms at the back
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  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank shimonsaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

Situated only 200 metres from main railway station (Hamburg HBF), even less from bus station, in good location with choice of restaurants nearby. Good buffet breakfast. Rooms although small were very comfortable and quiet, good bathroom with shower. Staff are very friendly and helpful, wifi in rooms, there is a lift.

A traditional friendly tourist hotel at good prices, in great city centre location

Room Tip: Request room on lower floor, as the lift is always busy
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Davidfrost63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Graf Moltke Hamburg

Address: Steindamm 1, 20099 Hamburg, Germany (Formerly TOP)
Region: Germany > Hamburg > St. Georg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #125 of 321 Hotels in Hamburg
Price Range: $79 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Graf Moltke Hamburg 3*
Number of rooms: 89
Official Description (provided by the hotel):
The Novum Hotel Graf Moltke is located in a prime location between the Alster lake and the city center and close to the main train station. The hotel is characterized by a beautiful white exterior and a bright, welcoming entryway. In the immediate vicinity of the hotel you have a variety of venues and bars. To visit the maritime atmosphere of the harbor, the St. Michaelis church (Michel) or the jetties, it is only a few minutes ride by public transport, take off directly at the main station. ... more   less 
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Also Known As:
Graf Moltke Top Hotel
Top Hotel Hamburg
Hamburg Top Hotel

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