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Reviewed April 26, 2018 via mobile

Very nice penthouse on the 7th floor for three persons with two bath rooms, with jacuzzi in bath room and very nice terrace. the kitchen is well equipped. Very nice spa next door with adequate relax facilities. Most of the major city attractions in walking distance. Breakfast is good but lacks more real healthy options like asian food etc. Stuff is very professional and efficient.

Stayed: April 2018, travelled with friends
1  Thank Hofstaetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMadisonHotel, General Manager at The Madison Hamburg, responded to this reviewResponded April 28, 2018

Dear "Hofstaetter",
thank you very much for your great feedback and recommendation. We are very happy about your praising words and that you had such a good time with us. Thanks also for your hint with the breakfast - we will take it into consideration. Hope to welcome you back soon again. Sincerely - Thomas Kleinertz / General Manager

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Reviewed April 22, 2018 via mobile

Stayed here with my family for 6 nights. Great room. Plenty of space.

Comfy beds. Pillow menu. Toiletries such as shower gel, cotton wool/buds provided...

Tv with minimal English stations. Plenty of plug sockets & usb sockets.

Teas, coffee & hot chocolates replenished each day.

Most of the staff were very pleasant.

The haribo sweets in the hotel reception was a winner & the apples placed everywhere was great.

Location fab too. Not too far away from anything.

Obviously comes with a larger price tag but so does anything with quality.

Stayed: April 2018, travelled with family
Thank babysmiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMadisonHotel, General Manager at The Madison Hamburg, responded to this reviewResponded April 25, 2018

Dear "Babysmiler",

i am so excited about your praising words and so happy to hear about your great time with us. Thank you very much for your fantastic feedback that i love to share with my team. Hope to welcome you and your family back soon again!
Sincerely Yours - Thomas Kleinertz / General Manager

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Reviewed April 18, 2018

Stayed for a week on business trip. Both the room and service were excellent. Huge room with tons of storage space qeuipped with everything you may need plus some more - kettle, coffee machine, hifi... even basic utensils should you want to eat something. There is tiny balcony, big desk with a lot of sockets to plug your equipment.

Location is great, just a few minutes walk from the docks. Room is totally quiet (these must have been thickest and heaviest door I've seen at a hotel). AC heating worked well (it was January), and wifi too, although could be a bit faster. Bed was very comfy.

Now the bathroom - very big, with large bathtub, spotless... with rubber duck to keep you company and Rituals toiletries! Breakfast buffet was very good though I'd expect bigger choice to match the level of service in other areas. Very pleasurable, effortless stay thanks to welcoming staff. Highly recommended.

  • Stayed: January 2018, travelled on business
    • Location
    • Rooms
    • Service
1  Thank kenny_krk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMadisonHotel, General Manager at The Madison Hamburg, responded to this reviewResponded April 25, 2018

Dear "kenny_krk",

thank you so much for your fantastic feedback. I am so pleased to hear about your great time with us and hope to welcome you back soon again. Best regards and thank You!!

Thomas Kleinertz / General Manager

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Reviewed April 9, 2018

I was very pleasantly surprised with the Madison Hotel in Hamburg.
Traveling a lot on business trips the past months I was happy to find a very large and well furnished room with large windows, and even a tiny balcony to get some air.
I had the Business studio and my package apparently included free use of all minibar items as well. My agency booked the room, but I found out that they only charge Euro 30 for this package which also includes high speed Wifi and breakfast.
The surroundings of the hotel are ideal, with a park close by and the Portugieser restaurant district and Harbour within a 10 minute walk.
Great Value for money and I will return here on my next trip to Hamburg!

Room Tip: book the business studios package!
  • Stayed: April 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Hans L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this reviewResponded April 10, 2018

Dear Hans L.,
Thank you so much for your great feedback.
It's very nice to hear that you enjoyed your time at our MADISON Hotel and that we could convince you with our services.
As you just said, traveling a lot means staying at hotels many times. I am glad that you felt comfortable at our hotel - that's how it supposed to be at THE MADISON.
I am looking forward to welcome you again during your next Hamburg trip.
Best wishes,
Julia Schliemann
Sales & Marketing Manager

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Reviewed April 5, 2018

Parking in the basement (20 EUR/day) was good, Room is nothing short of fantastic. Modern and clean. Very good beds. VERY silent.
Breakfast is expensive, but good with much to choose from. You can order an omelette, but it was not impressive.
Location is within walking distance to sights and very close to the harbour.
The reception can print tickets to concerts etc.
Make sure your concert is actually at the Elbphilharmonie if you order on the Elbphilharmonie webpage. I made a mistake there.

Room Tip: We had a studio on the 3rd floor, no view (looking into an Office Building)
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mejnhardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this reviewResponded April 6, 2018

Dear "Mejnhardt",
I would like to take the chance and thank you very much for your great feedback here on Tripadvisor.
I am very happy that you had a great stay and enjoyed your time in Hamburg.
It's great that you liked your room as well as the location.
Indeed, there are more than one concert hall at the Elbphilharmonie. There is the "Kleiner Saal" and the "Großer Saal".
The popular hall is the "Großer Saal". I would recommend to have a look at our Elbphilharmonie package. There you will find concert tickets for the "Großer Saal".
Best wishes,
Julia Schliemann
Sales & Marketing Manager

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