Marketing: Yes, you'll get a bathtub. Reality: Nah, you'll get a shower. Apart from that, the hotel is nice, the room is clean, noise from the traffic is acceptable and there's not much to complain about. They just don't deliver what they sell.
Booking.com
Taking safety measures
Expedia.comTaking safety measures
Autograph
rather expensive
breakfast buffet was very good and had a lot to choose from;
room and bathroom were very clean;
beds were comfortable;
room had enough space to hang your clothes for a short trip, it existed a wardrobe and a dresser
To be honest the hotel wasn't great... Very disappointing considering the price I paid.
Hotel had scaffolding all around it and portal loos,
Reception was not in the hotel but a few streets down-not ideal.i was promised my keys would be in a safety deposit box - they weren't , I then had to wait 1/2 hour in the cold at 1:30am for someone to come down with a key-totally not acceptable. No coffee in the room, overall not good.. £260 euro was massively over priced for my stay, not happy about this. It was my partners 30th surprise birthday and this hotel let it down, far better places to stay for that price. The service was just not acceptable.
Also was promised a room with a view.. It wasn't. It was on the ground floor too.. Couldn't see anything.
Very disappointing overall.
Beautiful large rooms with balcony, generously equipped,modern bathrooms, fantastic breakfast, warm and helpful personnel, short walk to the Alster, to Lange Reihe, a famous shopping street, and other central places. Only 15 min drive from airport, easy free parking all around. It will be an easy decision to return to the same hotel for my next stay in Hamburg.
A simple hotel with great access to public transportation and excellent cleanliness in washrooms. Of course, absence of towels in the bathroom was a little strange for me and there were only shampoo and tissues in bathroom!!
About breakfast I should say that it could have been much better. Limited choices on the breakfast table was a little irritating.
The hotel environment was so quiet and a very beautiful and green balcony in front of the room helped its serenity. The quality of the Internet was not acceptable at all. Slow speed and repeated disconnections were so annoying.
The TV in the room was somehow old and had twenty local channels which would not give any non-German guests any freedom of choice.
It should also be noted that the hotel reception was about 20 meters farther and was shared with Miramar Hotel.
We stayed here during our Europe trip with my wife and my 2 boys. The staff is very friendly and extremely helpful. A clean and cosy small hotel which makes you feel comfortable and relaxed.
The rooms are a little small for the price you pay and the interior is simple but functional.
