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Reviewed January 15, 2020 via mobile

This was my fourth time there. But first time in a room with indoor view to reception which was a bit disappointing comparing with my previous stays. The room was ok but I wouldn’t book it for a second time because of missing fresh air and daylight.

The hotel provides top breakfast for every taste, small but welcoming wellness area with two saunas and a comfortable relax room, where fruit water and tea are available for free.

The house is perfectly run in terms of service and comfort. However, some more ports and plug sockets for devices in the hotel room would be appreciated.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank irifish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at Gastwerk Hotel Hamburg, responded to this reviewResponded January 16, 2020

Dear irifish,

thank you very much for staying for the fourth time at Gastwerk and for your feedback.

We are delighted to hear that you liked our breakfast, our wellness area and our service.

We hope to welcome you back soon for your fifth stay.

Best regards,
your Gastwerk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 10, 2019 via mobile

Really good hotel. Friendly service at reception and in the restaurant. Large spacious room. Two persons with suitcases will have lots of room. Perfect bathroom, new with large walk-in shower with rain shower as well as handheld traditional shower. Recommended. Note that it is located a bit off the beaten tourist track. The up and coming Ottensen neighborhood is a 20 min walk away. The SBahn stop is a 15 min walk away. There are two bus lines just around the corner. Line 2 will take you to Altona in 10 mins and line 3 goes to Rathaus in a 20 min ride. The hotel also has a bike rental service, a real good option to see the city on two wheels and get some exercise.

Date of stay: November 2019
Trip type: Travelled with friends
Thank Donfiweis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at Gastwerk Hotel Hamburg, responded to this reviewResponded November 13, 2019

Dear Donfiweis,

thank you very much for staying at Gaswerk Hotel and your lovely feedback.

We are delighted to hear, that you liked our service, the restaurant and the spacious rooms and shower. Thanks a lot for recommendations around the neighbourhood. We could'nt have described it better.

We hope to see you back again soon.

Best regards,
your Gastwerk Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 24, 2019

Really really well done to all you guys running this place.

This hotel is a real gem! great location for conventions, great service, great food at the restaurant, great welcoming young staff and amazing cleanliness all over the place, room included (I'd only check the common toilets in the bar area more often to keep the good standard as after a while they were quite messy and smelly!)

I was also lucky enough to get a room here and, though this is a basic one, I must say it's actually bigger than my flat!

Impressed by the great design (simple furniture but really well designed and placed) and high level of cleanliness.

the added value, however, I think is the young but great great staff.

Well done!!!

:)

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Me_mauryF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at Gastwerk Hotel Hamburg, responded to this reviewResponded October 29, 2019

Dear Me_mauryF,

thank you so much for all the compliments and staying at Gastwerk Hotel.

We are delighted to read that you enjoyed our service, the food at the restaurant Mangold and highlighted especially our staff, the cleanliness and our design.

Please do make sure to come to Hamburg and Gastwerk again.

Best regards,
your Gastwerk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 15, 2019 via mobile

Several members of our family stayed here for a family wedding so we saw several types of room. All were very well designed with top quality fittings and furnishings.
Our S Loft Atrium room was the biggest and very comfortable. Superb night’s sleep in the king size bed; rooms are well sound proofed too.
Rituals toiletries are provided in the bathroom and the coffee machine made great coffee. Good selection of teas too.
Very helpful and friendly staff on reception and in the bar.
No need to pay €19 for breakfast as there are a few bakeries, cafés and a supermarket nearby.
Although we loved our room the lighting was a bit gloomy as there was no outside window; we looked over the atrium.
The whole hotel is very well designed and atmospheric and we would stay again next time we are in Hamburg.

Date of stay: October 2019
Trip type: Travelled with family
1  Thank FRN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at Gastwerk Hotel Hamburg, responded to this reviewResponded October 16, 2019

Dear FRN2013,

thank you very much for staying at Gastwerk Hotel and your kind review.

We are happy to hear that you and your family liked our rooms, the design and quality, and had a good nights sleep in our beds and highlighted the great coffee provided in the room.

We are already looking forward to your next visit in Hamburg and your stay at Gastwerk.

Best regards,
your Gastwerk Team

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Reviewed October 13, 2019 via mobile

Stayed for two nights for business. I must say the hotel is just amazing: ftom the industrial design, to the service, cleaniness and the big room. The bed comfort was luxurious and i really enjoyed the interesting design books all over the hotel. I also made use of the business lounge which was also top! I will revisit it even on private purpose.

Date of stay: October 2019
Trip type: Travelled on business
2  Thank heho2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fortune H, Verkaufsleiter at Gastwerk Hotel Hamburg, responded to this reviewResponded October 14, 2019

Dear Hermann H,

thank you very much for staying at Gastwerk Hotel and for your kind words.

We are happy to hear, that you liked our industrial design, the service and cleanliness and highlighted especially the bed and enjoyed our design books.

We hope to welcome you back soon, either on business or private stays.

Best regards,
your Team from Gastwerk Hotel

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