We recently stayed at this ' Hotel ' for a few days and having read many of the reviews before I booked I guess it was as expected. There were positive points which were mainly that it has an excellent location being near to the main station and also the central shopping area , the rooms were very clean albeit a little tired looking and the staff were always friendly and very helpful at all times. In addition , I found the beds although a little soft for my liking were nevertheless comfortable and the area is very quiet so you can sleep well at night. Breakfast I did not take so I cannot comment. The downside of this hotel however is that there is no reception after 6pm or early am. The reception in fact is in a different part of the building so once you collect your key you go outside and back in through a different door. Also there are no tea or coffee making facilities nor any vending machines for drink or snacks. Bearing in mind the lack of ' out of hours ' service and also lack of any additional facilities , I do think this hotel offers poor value at the price which at 94 euros per night is hardly ' budget '. Having seen the large number of hotels in this area of Hamburg I do think I could have done better at...We recently stayed at this ' Hotel ' for a few days and having read many of the reviews before I booked I guess it was as expected. There were positive points which were mainly that it has an excellent location being near to the main station and also the central shopping area , the rooms were very clean albeit a little tired looking and the staff were always friendly and very helpful at all times. In addition , I found the beds although a little soft for my liking were nevertheless comfortable and the area is very quiet so you can sleep well at night. Breakfast I did not take so I cannot comment. The downside of this hotel however is that there is no reception after 6pm or early am. The reception in fact is in a different part of the building so once you collect your key you go outside and back in through a different door. Also there are no tea or coffee making facilities nor any vending machines for drink or snacks. Bearing in mind the lack of ' out of hours ' service and also lack of any additional facilities , I do think this hotel offers poor value at the price which at 94 euros per night is hardly ' budget '. Having seen the large number of hotels in this area of Hamburg I do think I could have done better at the price. I cannot say it was a bad hotel but I can say that I never felt It was good value and I therefore would not book again as there are better hotels at this price in terms of facilities offered with a full reception service , bar and lounge areas to be enjoyed.More