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AMERON Hotel Speicherstadt
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Reviews (814)
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Traveller rating
499
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499
266
36
12
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All reviewswarehouse districtpremium roomcoffee exchangeitalian menuhafen cityold harbourchocolate museumtea bagsmaritime museumwater kettleminiature wonderlandreception staff were friendlythoroughly enjoyed our staynice hotelsuper breakfasthotel restaurantpillow menu
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2 - 7 of 814 reviews
Reviewed 3 weeks ago

The good: Excellent location for tourists (me and my two sons, 7 and 8 respectively). Historical neighborhood with walking distance to major attractions/museums, public transportation and restaurants. Parking next door (additional charge). Large and delicious breakfast buffet.

The bad: Slow wifi. Maybe it was the English talking, but I would have appreciated an offer on touristic help (what to see, where to go and how to do it).

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Jakob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at AMERON Hotel Speicherstadt, responded to this reviewResponded 2 weeks ago

Dear guests,

Thank you for rating the AMERON Hotel Speicherstadt.

We are pleased to read that you and your sons enjoyed your time together and that you had a great time in Hamburg. In particular, we are also pleased about your commendation to our cantinetta ristorante & bar. We take your advice to our staff at the reception regarding the recommendations of sightseeing places and we will internally train again. Please apologize that this was not quite enough for you.

It would be nice if we could welcome you and your family again.

Best regards from Hamburg,

Jennifer Schönau
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Stayed there for 4 days with the family. Staff super friendly and professional, the breakfast was great too, lots to choose from. They have a parking garage attached to the hotel which is really convenient, and a great view from the windows. The restaurant is also worth a visit and the bar really cosy. Located in Speicherstadt, a wonderful part of Hamburg, only minutes from the city centre.

Stayed: March 2018
Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at AMERON Hotel Speicherstadt, responded to this reviewResponded 2 weeks ago

Dear guests,

Thank you for rating the AMERON Hotel Speicherstadt and for sharing your experiences. We are glad that you and your family enjoyed it so well with us and that we could contribute to a nice stay in Hamburg. In particular, we are also pleased about your commendation to our cantinetta ristorante & bar.

It would be nice if we could welcome you again in the future.

Best regards from Hamburg,

Jennifer Schönau
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018 via mobile

Nice hotel with welcoming receptionists. I loved the bridge to walk to get to the restaurant. Breakfast is good but expensive. quick check in and check out. My next business trip i will be back surely.

Stayed: February 2018, travelled on business
Thank Emanuele G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at AMERON Hotel Speicherstadt, responded to this reviewResponded 26 February 2018

Dear guest,

thank you very much for your very positive feedback.
We were delighted to read that you enjoyed your stay with us and would like to thank you for having taken the time to share your experience of your last stay at AMERON Hotel Speicherstadt.
We look forward to welcome you back to our hotel during your next visit in Hamburg.

Best regards,

Jennifer Schönau
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

Good hotel. Friendly staff. Clean rooms. Loved the bridge towards the breakfast room. Quiet environment (no outside noise) and in the middle of busteling Havencity/Speicherstadt. Very close to Miniatur Wunderland.

Stayed: February 2018, travelled with family
Thank Pierre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at AMERON Hotel Speicherstadt, responded to this reviewResponded 12 February 2018

Dear guest,

Thank you very much for staying at AMERON Hotel Speicherstadt during your visit in Hamburg and thank you for your nice comments about the location of our property and our historical iron bridge which connects our hotel with our restaurant and our function rooms.

We hope to have you back soon for your next trip to Hamburg.

Best regards,

Jennifer Schönau
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018

We had the suite 701 with complimentary mini bar and access to the terrace. Very friendly and helpful staff. The ground floor bar was good, the fitness facilities have an amazing view over the Hamburg rooftops and are small with two professional treadmills and a skiing machine plus weights (no more that 14 kg, though). We were surprised to see other guests on the terrace outside our room but we learned that it was to be expected. The breakfast buffet was OK - nothing extraordinary (and unfortunately, they had run out of gluten-free bread). We'll definitely be back.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nielsjespersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at AMERON Hotel Speicherstadt, responded to this reviewResponded 30 January 2018

Dear guest,

Thank you so much for rating and recommending AMERON Hotel Speicherstadt on Hotels.com. We are delighted to read that you enjoyed the service of our team, the fitness area and your junior suite #701. With regard to the terrace we are already working on a demarcation of the rooms, so that we can reduce such events.

Dear guest, we hope to have you back soon for your next trip to Hamburg.

Best regards,

Jennifer Schönau
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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