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“Satisfied with this hotel”

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Star Inn Hotel Frankfurt Centrum
Ranked #64 of 269 Hotels in Frankfurt
Reviewed 6 December 2017

I stayed on this hotel for 3 nights. It's a walking distance from the Central Station. The room that I got was spacious. The bed and the room itself was comfortable. The bathroom is OK. The WiFi was not that strong but enough to check emails and enough to upload photos on the web. The breakfast buffet cost €13 (optional) and they have enough food variety to choose. If this hotel has toiletries and disposable slipper, it would have been a perfect stay.
Ps: There are many "colored people" on the streets around the hotel but I didn't experience any bad things with them when I came back to the hotel at night. I think they're harmless.

  • Stayed: December 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Royax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarInnFrankfurtCent, Manager at Star Inn Hotel Frankfurt Centrum, responded to this reviewResponded 7 December 2017

Dear Royax,
thanks for your detailed feedback.
We hope you enjoyed your stay in Frankfurt and looking forward to welcome you again.
Kind regards
Andrea Marscheider

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 8 of 237 reviews

Reviewed 19 July 2017 via mobile

Everything is good in the room just the wifi is horrible 4th floor keeps cutting because the signal i am getting very week i asked and called the front desk unfortunately they didn’t do anything about it saying that the whole hotel is getting the same signal and it’s week , i am happy with the hotel except not having good wifi it’s important for me to have a wifi signal

Stayed: July 2017, travelled solo
Thank mikeX819TM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarInnFrankfurtCent, Manager at Star Inn Hotel Frankfurt Centrum, responded to this reviewResponded 21 July 2017

Dear mikeX819TM,
thanks for your Feedback.
Our Wifi is provide from the German Telekom. I´m sorry that you wasn´t satisfied with it but we don´t have influence on it.
Kind regards
Andrea Marscheider

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Reviewed 11 July 2017

Fairly spacious rooms and very clean, the staff were friendly and approachable, no tea and coffee making facilities but the bar downstairs does serve nice coffee.
5 min walk from train station and 10 mins from main centre attractions, plenty of bars and restaurant around the area.

  • Stayed: June 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank mtf0508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarInnFrankfurtCent, Front Office Manager at Star Inn Hotel Frankfurt Centrum, responded to this reviewResponded 14 July 2017

Dear guest,
Thanks for the very good review.
We hope to welcome you again, if you visit Frankfurt.

Kind regards
Katina Giamali

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Reviewed 4 January 2017

Location is central, but on a high-traffic street that is not too nice, especially at nights. Rooms are clean but "design" is not an emphasis. Nothing bad, but also nothing really good about this hotel. For the price I paid, I don't think I'll do it again.

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank epapa100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarInnFrankfurtCent, Manager at Star Inn Hotel Frankfurt Centrum, responded to this reviewResponded 4 January 2017

Dear epapa100,
thanks for your feedback.
I feel sorry that you did´t feel comfortable with us. Design is a matter of taste. If you book us again, ask for a room at the back, they are a bit quieter.
Hope you enjoyed your time in Frankfurt.
Kind regards
Andrea Marscheider

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Reviewed 3 January 2017

Super little hotel. Five minutes stroll to central railway station. Fifteen minutes walk to Romer ( the old centre square ) .Hotel was spotless and all public areas were well kept. Rooms were very clean and beds were changed regularly . Rooms and shower rooms were well appointed and fairly large , there is a refrigerator in the room.. Nothing was too much trouble for any off the staff. Would definitely recommend for a short stay.
Only downside is there are no drink making facilities in the room.

  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank garybamford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarInnFrankfurtCent, Manager at Star Inn Hotel Frankfurt Centrum, responded to this reviewResponded 4 January 2017

Dear garybamford,
thank you for taking the time for rating us.
We are glad that you enjoyed your stay in Frankfurt and hope you recommend us.
Kind regards
Andrea Marscheider

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Reviewed 26 December 2016

Found quite easily but be aware the car park. We got stuck between security shutters!
Friendly welcome and helpful staff.
Room comfortable, but had to get extra pillows.
Not far to tram stops into the city.
Let us leave car for longer so we could visit the Aardman exhibition the next day.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Wildpoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarInnFrankfurtCent, Leiter Front Office at Star Inn Hotel Frankfurt Centrum, responded to this reviewResponded 26 December 2016

Dear Guest,
thanks for the great review.
Kind regards
Katina Giamali

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Reviewed 22 December 2016

Nice Hotel around 1 kilometer from Hoftbahnhof. Nice clean big Bedrooms, Good breakfast. A lot of small cheap Chinese eateries nearby. Nearby Skyline Plaza is ideal for shopping and has a good Food court. Only 1.5 Kilometers to Frankfurt Heimtextil messe.
20 minutes to the Airport.

  • Stayed: October 2016, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Mahadevan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarInnFrankfurtCent, Front Office Manager at Star Inn Hotel Frankfurt Centrum, responded to this reviewResponded 27 December 2016

Dear Sirs,

thank`s a lot for the great Rating.
We hope to welcome you to our hotel on your next trip to Frankfurt.
Kind regards
Your Star Inn Team by Comfort

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Additional Information about Star Inn Hotel Frankfurt Centrum

Address: Mainzer Landstr. 117 + 119, 60327 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #64 of 269 Hotels in Frankfurt
Price Range: $87 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Star Inn Hotel Frankfurt Centrum 3*
Number of rooms: 102
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