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All reviews the executive lounge champions sports bar high floor convention center business trip great business tram stop very nice hotel skyline plaza an upgrade shopping mall the main train station convenient location trade show trade fair enjoyed my stay breakfast buffet is
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Reviewed November 4, 2017 via mobile

The hotel may need a refurbishment, but the staff is very attentive and smiling.
Taxis are available from outside and the city center is just 15 mins walk, and an enjoyable one.
The bed is comfortable and overall the room was quite

Date of stay: November 2017
Trip type: Travelled as a couple
Thank DubaiDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole P, Manager at Frankfurt Marriott Hotel, responded to this reviewResponded November 6, 2017

Dear DubaiDragon,

thank you for your wonderful review.

It is such a pleasure to read, how much you enjoyed your stay with us. Especially thank you for your compliments regarding our staff, who will be as delighted as I am, when we will share your feedback with them.

We are looking forward to welcome you back to Frankfurt in the future.

Best Regards.
Nicole Preiß
Front Desk Manager
Frankfurt Marriott Hote

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 29, 2017 via mobile

Because it is just was opposite of Frankfurt Messe (fair ground), it is always well booked and probably there is no need for nice rooms or service (both the hotel does not have); prices can skyrocket and still the hotel might be sold out - it is for sure not one of the nice Marriott places in Germany, but a lucrative one (for Marriott).

Date of stay: June 2017
Trip type: Travelled on business
Thank Fabian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole P, Manager at Frankfurt Marriott Hotel, responded to this reviewResponded October 29, 2017

Dear Fabian K.

thank you for your honest feedback regarding your recent stay at our hotel.

I would like to sincerely apologize for the impression you received and can assure you that we are striving for the highest level of service in every season.
Therefore your review is most valuable for us, as it shows us areas, where we most definitely need to improve.

We hope to see you again at the next fair or the next time you will visit Frankfurt.

Best Regards.
Nicole Preiss
Front Desk Manager
Frankfurt Marriott Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2017

Ideal hotel for 1/2 nights in the event of a visit to the motor show, etc. The hotel is directly across the street where the car show is. The hotel rooms were clean, spacious. Great breakfast!! Pancakes, omelets, everything you want. I certainly recommend the hotel on a business trip. What I expecting, I got it...

Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank E1492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedikt H, Guest Services at Frankfurt Marriott Hotel, responded to this reviewResponded October 28, 2017

Dear E1492,

It is truly wonderful to receive such wonderful feedback about our hotel and the service we are providing.
You can rest assured that this will not go unrecognized. We very much appreciate the time invested in sharing your experience.

It is my pleasure to welcome you back soon - maybe at the next IAA.
Have a brilliant weekend and kindest regards,

Benedikt Haas
Guest Services
Frankfurt Marriott Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2017 via mobile

I stayed here during the recent Frankfurt Book Fair. While this hotel is very convenient to the fair, watch out. Room rates will double or triple during a fair. The hotel is a very comfortable and clean business hotel.

Date of stay: October 2017
Trip type: Travelled on business
Thank U7190UKtomd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole P, Manager at Frankfurt Marriott Hotel, responded to this reviewResponded October 21, 2017

Dear Tom D,

thank you for your valuable feedback.

We are glad, that you enjoyed your stay with us during the book fair and will make sure to share your comments within our management team.

It would be a great pleasure to welcome you back next year to the book fair or even earlier than that.

Best Regards.
Nicole Preiss
Front Desk Manager
Frankfurt Marriott Hotel

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Reviewed October 20, 2017

Fabulous hotel with wonderful rooms and gorgeous view to the skyline - perfect located to the Messe and city center. Friendly and helpful staff - especially the reception team. Very delicious and diverse breakfast buffet - perfect selection.

Date of stay: July 2017
Trip type: Travelled on business
Thank Armin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole P, Manager at Frankfurt Marriott Hotel, responded to this reviewResponded October 21, 2017

Dear Armin N.

thank you for your wonderful review.

We are delighted to read, that we have exceeded your expectations and that you enjoyed your time in Frankfurt. It will be my pleasure to share your comments with our team members.

Thank you again for your time and effort and we are looking forward to welcome you again in the future.

Best Regards.
Nicole Preiss
Front Desk Manager
Frankfurt Marriott Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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