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Reviews (974)
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All reviewsfrankfurt airportberlin airliftplane spottinga free shuttle busruns every minutesovernight stayshuttle servicerooms are cleanbreakfast buffetpublic transportationshort stayyogurtju52terminaltrain
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Reviewed May 6, 2012

In the middle of nowhere is the typical hotel for transit passengers only.

I was there just because a missed connection and experience was really far from being good. First of all shuttle bus is not for free as it is detailed as 5€ in your account. Frequency of the shuttle is probably the worst among the hotels offering this service as it is running every 30 minutes.

This hotel is frequently used by Lufthansa when they cancelled a flight so it could happen like in my case that I need to queue for more than 20 minutes for check-in after people coming from a cancelled flight. No especific queue was set up for regular customers making experience quite disgusting.

Internet is not free and some of the rooms are noisy due to vicinity of motorway.

  • Stayed: May 2012, travelled on business
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Review collected in partnership with NH Hoteles
Thank Alejo_SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 24, 2012

Hotel was clean and tidy and friendly staff in the main but some could be better. Food could do with more variation and was expensive. Conference room was very good but staff could be a bit more informative and helpful with setting up.

Rooms were clean and a good size and Aircraft noise was minimal even with a front facing room. Lifts could be a bit bigger and faster.

  • Stayed: April 2012, travelled on business
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Thank TrevorPADI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 22, 2012

Stayed at this hotel twice - for a single night stopover at Frankfurt each time.

Very conveniently located, close to the airport... there is a shuttle that operates from the airport to the hotel and back, took about 10 minutes each way (from airport to hotel is free of cost, from hotel to aiport is 5Euro, billed with the room if you need). Ask at the information desk on the lower level at arrivals for the pick up point.

Propertly was well maintained, rooms were very clean. There were a few comments on the noise levels - but I didnt face these issues! Maybe I got a good room! In room facilities are not as luxurious as some bigger hotels, but then this hotel is priced much cheaper too!

Good options for lunch and dinner within the hotel. There was a well spread buffet dinner but I preferred something lighter and got that too. Friendly staff at the dining hall and check in desk.

Havent come across many hotels in Europe offering free internet - same is the case here! Internet is available at a basic charge - important for those travelling on business.

Very efficient and quick check in/check out processes - early in the morning, they managed to check me out with all paperwork sorted in less than 5 minutes!

Will definitely stay here again if i am looking for a place close to the aiport to catch a flight again the next day!

Room Tip: Not many places around the hotel - pack youselves some snacks from the airport if you want!
  • Stayed: April 2012, travelled on business
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Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 20, 2012

Hotel provide shuttle bus from airport and it's easy to access everywhere from the train station
Great breakfast selection, I love it very much
Value for money

  • Stayed: April 2012
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Thank chang s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2012

Intercity is an OK hotel, the cost is reasonable for an airport hotel and if you want something better it can be found at a price.
There is a free shuttle bus from the airport to ther hotel, the return ride costs 5 Euro, a taxi costs 10, so if there are two or more of you the taxi is the best bet.
The hotel lobby area is good, the staff are friendly and very efficient at getting people checked in and out.
It has a proper bar which sell bar snacks, this is also is good.
The rooms are in need of an upgrade, but if it's just for one night whilst waiting for a flight it is adequate.
The quality of sleep depends upon your fellow guests and how considerate they are. The construction of the hotel means that if people walk down the hallways late at night talking and making noise it will wake you up. This is not the hotels fault but a few signs reminding people their fellow travellers are sleeping might be a good idea.
The breakfast in the morning has great variety and the fruit was very fresh and tasty, however, the cooked food whilst again great choice was given it was mostly luke warm, definitely not hot.

Room Tip: Book a different hotel
  • Stayed: March 2012, travelled on business
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Thank Travellingsince1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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