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“A reasonable place to stay, but pricey!”

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IntercityHotel Frankfurt Airport
Ranked #110 of 269 Hotels in Frankfurt
Reviewed 10 May 2012

On arrival we were met by a friendly and helpful receptionist. We wanted a room with a view of the airport and the room were given on the third floor did not disappoint. (I did overhear another customer being told that they would have to pay an extra 10 Euros for an airport view.)

The room itself was adequate. It was clean and the bed was comfortable. There was a kettle in the room but with no coffee or tea provided to make a drink with.

At 22 euros for breakfast I thought that the restaurant was a bit too pricey. Evening meal was 28 euros, but you could pick and choose which courses you wanted if you wanted to save a little. I can't comment on the quality of the food as we opted to take the short drive to nearby Neu-Isenburg where there are various eateries and supermarkets.

There is a car park available for guests, but you pay for the privilege. An hour was 2.5 euros and a full day/night 17 euros.

On the whole we enjoyed our short stay and if it hadn't been for the parking charges and expensive breakfast would have probably given it 4 stars.

Room Tip: If you want a view of the airport try and get a room on the third (highest) floor. An easterly facin...
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  • Stayed: April 2012, travelled with friends
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Thank Il76chaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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387 - 393 of 910 reviews

Reviewed 6 May 2012

In the middle of nowhere is the typical hotel for transit passengers only.

I was there just because a missed connection and experience was really far from being good. First of all shuttle bus is not for free as it is detailed as 5€ in your account. Frequency of the shuttle is probably the worst among the hotels offering this service as it is running every 30 minutes.

This hotel is frequently used by Lufthansa when they cancelled a flight so it could happen like in my case that I need to queue for more than 20 minutes for check-in after people coming from a cancelled flight. No especific queue was set up for regular customers making experience quite disgusting.

Internet is not free and some of the rooms are noisy due to vicinity of motorway.

  • Stayed: May 2012, travelled on business
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Review collected in partnership with NH Hoteles
Thank Alejo_SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

Hotel was clean and tidy and friendly staff in the main but some could be better. Food could do with more variation and was expensive. Conference room was very good but staff could be a bit more informative and helpful with setting up.

Rooms were clean and a good size and Aircraft noise was minimal even with a front facing room. Lifts could be a bit bigger and faster.

  • Stayed: April 2012, travelled on business
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Thank TrevorPADI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

Stayed at this hotel twice - for a single night stopover at Frankfurt each time.

Very conveniently located, close to the airport... there is a shuttle that operates from the airport to the hotel and back, took about 10 minutes each way (from airport to hotel is free of cost, from hotel to aiport is 5Euro, billed with the room if you need). Ask at the information desk on the lower level at arrivals for the pick up point.

Propertly was well maintained, rooms were very clean. There were a few comments on the noise levels - but I didnt face these issues! Maybe I got a good room! In room facilities are not as luxurious as some bigger hotels, but then this hotel is priced much cheaper too!

Good options for lunch and dinner within the hotel. There was a well spread buffet dinner but I preferred something lighter and got that too. Friendly staff at the dining hall and check in desk.

Havent come across many hotels in Europe offering free internet - same is the case here! Internet is available at a basic charge - important for those travelling on business.

Very efficient and quick check in/check out processes - early in the morning, they managed to check me out with all paperwork sorted in less than 5 minutes!

Will definitely stay here again if i am looking for a place close to the aiport to catch a flight again the next day!

Room Tip: Not many places around the hotel - pack youselves some snacks from the airport if you want!
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  • Stayed: April 2012, travelled on business
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Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2012

Hotel provide shuttle bus from airport and it's easy to access everywhere from the train station
Great breakfast selection, I love it very much
Value for money

  • Stayed: April 2012
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Thank chang s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

Intercity is an OK hotel, the cost is reasonable for an airport hotel and if you want something better it can be found at a price.
There is a free shuttle bus from the airport to ther hotel, the return ride costs 5 Euro, a taxi costs 10, so if there are two or more of you the taxi is the best bet.
The hotel lobby area is good, the staff are friendly and very efficient at getting people checked in and out.
It has a proper bar which sell bar snacks, this is also is good.
The rooms are in need of an upgrade, but if it's just for one night whilst waiting for a flight it is adequate.
The quality of sleep depends upon your fellow guests and how considerate they are. The construction of the hotel means that if people walk down the hallways late at night talking and making noise it will wake you up. This is not the hotels fault but a few signs reminding people their fellow travellers are sleeping might be a good idea.
The breakfast in the morning has great variety and the fruit was very fresh and tasty, however, the cooked food whilst again great choice was given it was mostly luke warm, definitely not hot.

Room Tip: Book a different hotel
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  • Stayed: March 2012, travelled on business
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Thank Travellingsince1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

Although it's part of the Steigenberger chain, I much preferred this hotel to the Steigenberger Airport Hotel. To start, the staff were friendly and polite. They provided a luggage room to store my luggage until my room was available so I could explore Frankfurt unencumbered. The check in was quick and efficient. Although they stated that there was a 5 Euro fare for the shuttle bus, they never charged me to go back and forth to the airport. From the airport I was able to take the train wherever I wanted to go.

The room itself was nice. True to Steigenberger form everything was extra. Internet, drinks, phone calls. Although it was annoying, I was hardly there. I was so busy touring Frankfurt I only slept there for a few hours. The room was impeccable. Perfectly spotless. It was a larger room than at the Steigenberger. It was thoughtfully laid out. The bed was low to the ground yet comfortable. They offered a small continental breakfast. Not much to speak of, but at least it was free.

Even the bathroom was well designed with a nice rain shower. The in room amenities were lacking, but considering I only needed a place to sleep for a few hours it didn't bother me too much. Learning from my mistake at the Steigenberger I brought my own pop and beer.

For the final trip back to the airport, they gave me a free token for the shuttle because I had to wait more than thirty seconds for them to pull up the invoice on the computer. It was really no problem but I thought it was a nice gesture. At first I thought it was pointless until I got on the shuttle and was asked, for the first time, for proof of payment.

Even though it was only a four star hotel, it provided a much better experience and value for the money, although next time I'm still going to opt for one of the bigger chains right at the airport.

  • Stayed: March 2012, travelled solo
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Thank lovetowineanddine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IntercityHotel Frankfurt Airport

Address: Am Luftbrueckendenkmal 1, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#63 Luxury Hotel in Frankfurt
Price Range: $93 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IntercityHotel Frankfurt Airport 4*
Number of rooms: 360
Official Description (provided by the hotel):
Start your holiday or business travel comfortably from Europe's second largest airport, or have a meeting in a relaxing atmosphere. The modern design and impressive facilities of the InterCityHotel Frankfurt Airport offer the perfect conditions. Ask at the front desk for the "FreeCityTicket" and enjoy local public transport for free throughout your stay, making it easy for you to explore Frankfurt at no extra travel costs. Efficient and successful meetings - the IntercityHotel Frankfurt Airport with 14 meeting rooms and two auditoriums with a capacity of up to 180 people offers the best solution for every meeting, conference or event. Natural daylight and air-conditioning go without saying, as well as high tech conference and communication equipment. Our attentive and individual service makes a substantial contribution to an atmosphere which will make your participants feel comfortable. For all IntercityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 
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Also Known As:
Intercityhotel Hotel Frankfurt

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