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“One of the nicest hotels we ever stayed”
Review of Hotel Cristall

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Hotel Cristall
Ranked #62 of 269 Hotels in Frankfurt
Certificate of Excellence
Reviewed 17 June 2017

It's located next to the Frankfurt Main Station, which is very convenient place for travelers. As every big train station in Europe it attracts 'strange' people, so be careful, but there's a big Police station next to the hotel, and hotel is very safe and clean place. We didn't have any problems. Hotel Staff is extremely nice and helpful, they even let us do early check-in so we could leave our bags in the room, and from our experience it's rarely possible in most of hotels. The city center is a short walk from the hotel (straight from the Main Station) but if you'll take wrong turn you can end up in red light district, so if that's not your type of fun, you can also take U-Bahn and go straight to the Römer square. Clean towels, hot water, clean and fresh bathrooms, comfortable beds, what's more to enjoy the weekend trip. We highly recommend Hotel Cristall

Room Tip: room is comfortable, no any noise problem
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  • Stayed: December 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank jodief497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 140 reviews

Reviewed 7 June 2017

Not recommend to person that love fast and stable internet connection. The wi-fi on 4th floor was terrible, my colleague could not do anything inside the room. To check mailbox he had to leave the room, sit in the corridor or in lobby.

Staff was excellent, they were friendly, supportive and nice.

Breakfast was very good, but without any hot meals.

We received small bottle of wine as a gift, which was very good.

  • Stayed: June 2017, travelled on business
    • Value
    • Cleanliness
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

✔ Centrally located - right next to the train station.
✔ Free bottle of water on arrival.
✔ Free mini bottle of wine on arrival.
✔Black out blinds in the room.
✔ Good wifi.

✖ There are LOTS of drug users around the area. I work in this field and was shocked at the open use of crack and heroin. Addicts in close proximity to the hotel and streets around the train station.
✖ Room was compact so the place to store clothes was a bit awkward and the mirror was out of place.
✖ No plug sockets near the bed.

  • Stayed: March 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Hayley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2017 via mobile

For work, I had to stay 1 night in Frankfurt. Hotel Cristall was perfect: located near the main station so really easy to find, the staff was friendly and very helpful, the room was clean and quiet. The size was small but more than big enough for me and the little of lugage I took with me. For breakfast there were plenty of options. For its price, certainly a winner!

Stayed: February 2017, travelled on business
Thank sboncho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2017

Stayed one night for business. Very easy to find 10 minute walk from messe. Check in very quick and easy. Room good size for a couple of nights, very clean and good size bathroom. I was impressed by how quiet it was during the night. Good wifi. Staff take your key when you go out for the evening but very safe and someone always on reception to let you in, I would stay again

  • Stayed: January 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Lauren1085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

Good location, clean, modern, good design room. Helpful and friendly staff. 5 minutes walk from the Hbf. Near tram station as well. Air con seems so precious when travel during hot weather. 100% satisfaction!

Room Tip: Higher floor
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  • Stayed: September 2016, travelled with friends
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    • Cleanliness
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Thank allenwalker218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2016

Clean, tidy and modern room. Quiet, even though the room was over the main road. Everything worked OK - wifi was good enough to Skype and the aircon cooled the room (even in winter). Didn't try the breakfast but was told by a colleague that it was OK. Location is great for travel, right near the station. This may not be an upmarket area, but it is easy to walk to the old town, and there is a police station almost next door. Staff were helpful and pleasant.

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank CaseyBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cristall

Address: Ottostrasse 3, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Fitness Centre with Gym / Workout Room Wheelchair access
Hotel Style:
#17 Best Value Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
Price Range: $86 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cristall 3*
Number of rooms: 30
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Also Known As:
Cristall Hotel Frankfurt

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