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All reviewspolice stationfree bottleblack out blindspositive surprisemain stationwould recommend this hotel to anyoneair conditioningexcellent locationwould stay againroom was cleanstayed for one nightminute walktwo nightswithin walking distancefloortrainwifi
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13 - 18 of 148 reviews
Reviewed June 7, 2017

Not recommend to person that love fast and stable internet connection. The wi-fi on 4th floor was terrible, my colleague could not do anything inside the room. To check mailbox he had to leave the room, sit in the corridor or in lobby.

Staff was excellent, they were friendly, supportive and nice.

Breakfast was very good, but without any hot meals.

We received small bottle of wine as a gift, which was very good.

  • Stayed: June 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2017

✔ Centrally located - right next to the train station.
✔ Free bottle of water on arrival.
✔ Free mini bottle of wine on arrival.
✔Black out blinds in the room.
✔ Good wifi.

✖ There are LOTS of drug users around the area. I work in this field and was shocked at the open use of crack and heroin. Addicts in close proximity to the hotel and streets around the train station.
✖ Room was compact so the place to store clothes was a bit awkward and the mirror was out of place.
✖ No plug sockets near the bed.

  • Stayed: March 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Hayley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 1, 2017 via mobile

For work, I had to stay 1 night in Frankfurt. Hotel Cristall was perfect: located near the main station so really easy to find, the staff was friendly and very helpful, the room was clean and quiet. The size was small but more than big enough for me and the little of lugage I took with me. For breakfast there were plenty of options. For its price, certainly a winner!

Stayed: February 2017, travelled on business
Thank sboncho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 24, 2017

Stayed one night for business. Very easy to find 10 minute walk from messe. Check in very quick and easy. Room good size for a couple of nights, very clean and good size bathroom. I was impressed by how quiet it was during the night. Good wifi. Staff take your key when you go out for the evening but very safe and someone always on reception to let you in, I would stay again

  • Stayed: January 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Lauren1085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 1, 2016

Good location, clean, modern, good design room. Helpful and friendly staff. 5 minutes walk from the Hbf. Near tram station as well. Air con seems so precious when travel during hot weather. 100% satisfaction!

Room Tip: Higher floor
  • Stayed: September 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank allenwalker218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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