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All reviewsgreat hotelfrankfurt cityshopping streetmain shoppingperfect locationmodern hotelnespresso machineclean roomspleasant staysubway stationthe hotel staffbusiness tripwalking distancewould stay againfree wifibreakfast was excellentmini bar
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Reviewed March 2, 2016 via mobile

Super clean; friendly staff with smiles!!! Great choices in Breakfast; Nespresso and tea making in room! Great facilities & location. Walkable distance to old town and museums.

One of the few hotels I will recommend without hesitation. A must stay next time in Frankfurt!

Stayed: February 2016
Thank ladyyeung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBartz, Manager at NH Collection Frankfurt City, responded to this reviewResponded March 4, 2016

Dear valued customer,

many thanks for your positive feedback and experience! In particular your comment related to the friendly stuff, great breakfast and tidy rooms we appreciate the most. We are looking forward welcoming you again once more – right here in the heart of Frankfurt am Main at the NH Collection Frankfurt City in the new Premium Brand of the NH Hotel Group.

Kind regards and see you soon!!

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Reviewed March 1, 2016

We stayed 5 nights in this hotel. The location of hotel is very good. It is almost near city center. You can go everywhere in Frankfurt very easily. The quality of room was nice specially bathroom. The room was nicely furnished. It had complete breakfast, delicious. The just one negative point was the fee of internet. It seems that for a hotel at this level the internet should be free but at the check out we were demanded to pay 70 Euros!!!!!! for internet.
By the way, I recommend this hotel to stay.

Room Tip: I think upper floors are better
  • Stayed: February 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank amir33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBartz, Manager at NH Collection Frankfurt City, responded to this reviewResponded March 4, 2016

Dear valued Guest,

many thanks for your positive comment. We are very pleased that we did fulfill your expectations and you enjoyed your stay and time with us. After our brand change last year to NH Collection we offer our clients a lots of new benefits.

We are very sorry about the inconvenience you have experienced with the internet connection. You can connect 3 items with a value until 1GB per day for free. Instead of this you have the choice to buy our high-speed ticket for 9,90€ for 24 hours.

We will be pleased welcoming you once more in the near future right here at the NH Collection Frankfurt City – the premium brand of the NH Hotel Group. Feel special, fell at ease, these are just some of the attributes of the NH Collection Hotels.

Kind regards

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Reviewed 3 days ago
Google Translation

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBartz, Manager at NH Collection Frankfurt City, responded to this reviewResponded 2 days ago

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Reviewed 5 days ago via mobile
Google Translation

Stayed: September 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: August 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBartz, Manager at NH Collection Frankfurt City, responded to this reviewResponded 1 week ago
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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