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All reviews separate toilet train station double bed and single bed huge supermarket main station bath and shower city centre hotel is located location is great plenty of hot water very pleasant stay rooms are large family room enjoyed my stay checking in hannover hbf shopping area
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Reviewed July 8, 2018 via mobile

We stayed one night. Rooms are large but a bit old, would need some refreshing. Staff at front desk was very cold and unpleasant even. Breakfast buffet selection is good. Location is great too with easy parking.

Date of stay: July 2018
Trip type: Travelled with family
Thank marcbH9662OR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreScholz, Manager at Novotel Suites Hannover City, responded to this reviewResponded July 8, 2018

Dear Marc B,,
Thank you for taking the time writing your review and sharing online.
We are very happy that you enjoyed staying with us.
We would like to apologize for the behavior of our staff.
Even still we would be very happy to have you as our guest again.
Best regards, Novotel Suites Hannover

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 24, 2018 via mobile

The neighborhood was questionable. In the parking garage, there were kids drinking in the stairwell. We had a suite that had a double, a single, and a trundle. The WC was more like one on an airplane. Was ok for one night but I would not stay there again. Breakfast was the nicest thing about the hotel.

Date of stay: June 2018
Trip type: Travelled with family
Thank MicheleDahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreScholz, Manager at Novotel Suites Hannover City, responded to this reviewResponded June 24, 2018

Dear MicheleDahl,
We are sorry not to have fulfilled your expectations in our hotel but ensure you to work hard to make our guests feel comfortable. Your given feedback will share with the entire team.
Unfortunately, the situations described by you seem to have no chance of change.
You and your entire family all the best and with best regards
Novotel Suites Hannover City

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Reviewed June 20, 2018 via mobile

Stayed on two separate occasions this trip. We visit Hannover regularly and keep coming back here.... it is a two minute walk from the train station. Rooms are comfortable, love the beds, plenty of hot water, separate bath and shower. The negatives for me are that you have to step up into the bathroom and toilet which is difficult for people with mobility issues, the toilet is very tiny, and the bathroom has French doors which don’t meet in the middle so potential privacy issues, depending on who you are sharing a room with. They ask guests to reuse towels, which I am fine with, but the towels provided should be suitable to reuse, not threadbare, and there should be sufficient hanging space to hang towels out to dry before you need them again. Haven’t tried the breakfast as it is expensive, and there are many food options at the train station which are open 24 hours.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank petak57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreScholz, Manager at Novotel Suites Hannover City, responded to this reviewResponded June 22, 2018

Dear petak57,
We are delighted that we have been a good host for you and have been able to say goodbye to you as a satisfied guest ;o)
Hopefully you visit us again.
Greetings from Hannover
Your Suities

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Reviewed June 20, 2018

The room was rather large and comfortable, comprising of a large table, desk, sofa, kitchenette, and bathrooms.

The kitchenette comprised of a kettle, microwave, and fridge - this was rather useful.

The bathroom was impressive with a separate bath and shower, and a separate toilet which also had a sink.

The gym is small but open 24/7 which is nice, it also contains a vibration plate which was interesting!

Date of stay: December 2017
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank HRafique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreScholz, Manager at Novotel Suites Hannover City, responded to this reviewResponded June 20, 2018

Dear HRafique,
Wow - what a compliment for our work! I have directly forwarded your review to our staff, they are happy about your positive feedback. See you soon! Best regards your Suities from Hannover

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Reviewed June 19, 2018 via mobile

Tiny reception desk and restaurant for a big hotel, the room is clean and comfy but there is no one on my floor, the location is near a train station which mean you will get anything you need in just a minute walk...but there are many homeless in that station area which is just the opposite of the hotel.
They all drunk and they all loud, i dont know if it is because the worldcup fever or not but they seems drunk when German team defeated. The parking building also near the hotel and it is cheap...3 euros for one night..never find such a cheap parking in whole europe.
The breakfast is standard ,egg and sausage and bread nothing special and tasty bout it.

Date of stay: June 2018
Trip type: Travelled with family
Thank wonderbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreScholz, Manager at Novotel Suites Hannover City, responded to this reviewResponded June 19, 2018

Dear wonderbb,,
Thank you for the time writing your review and sharing online.
We are very happy that you enjoyed staying with us.
We would like to apologize for any inconvenience because of the surroundings.
Even still we would be very happy to have you as our guest again.
Best regards, Novotel Suites Hannover

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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