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1 - 6 of 38 reviews
Reviewed May 4, 2018

We decided to go to this hotel as we have stayed in the past. sadly our expectations went through the floor, when we arrived we had to wait nearly 10 minutes to book in as the receptionist was busy serving the elderly residence there evening meals, when he did come to book us in he did not even apologise for the delay, in fact the receptionist was miserable, rude and unhelpful, the room was clean, no tea/coffee machine, some of the lights did not work, breakfast was very expensive for what was on offer, I booked the room through the hotel they emailed me 90 Euros for the two nights we stayed as it was out of season and mid week we thought the prise was about right however when we checked out we were informed that the cost was 90 Euros per night, we stayed two nights when I informed the same receptionist that we were informed the cost was only 90 Euros for two nights and we even should him a copy of our email he still demanded 180 Euros, as we had to drive to the port to come home we paid the full amount, I have emailed the hotel twice regarding this matter and they have decided not to reply. Would we stay at this hotel again NO.NO.NO.

Room Tip: Do not stay at this hotel
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 30, 2018

Well located hotel in cycling distance from the city centre. Perfect for Christmas market visit. The room was spacious and amenities clean. Lovely comfortable bed with warm duvets, pillows good. Breakfast buffet good choice of breads, cereals and fresh fruit. Staff to be complimented for prompt service with a kettle and some tea cups and tea bags to our room. Nice touch!

Stayed: December 2017
Thank cdenn62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 30, 2017 via mobile

Location is not great since it's in a residencial area but the installations are good. It's also an elderly home but you really can't tell if only staying one night, very good mix in my opinion.

The complain is that the breakfast is expensive and they didn't had an iron. A 100 euros a night hotel should have several and it was a really a let down.

Stayed: December 2017, travelled as a couple
Thank DonCesar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 20, 2017

It is a bit outside the city, but rooms are big. Actually it is not exactly a hotel, a retirement house for old people. However prices are reasonable and rooms clean. Also have şndorr pool, which was nice to have a short break after busy day.

Room Tip: Rooms are at another building than reception
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank meltem e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 4, 2017

Good news this hotel has smoking rooms, free parking and free Wifi, the rooms are a good size for a hotel and clean.
NO A/C so can become very hot no tea/coffee in room this place isn't just a hotel. It's also an old people's retirement home, breakfast expensive for what they offer, the hotel is around 3 miles from Aachen city centre, staff friendly, while we were at the hotel the bar had no beer, would we stay again maybe.

why only three stars, cost of breakfast too high, no A/C

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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