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Reviewed September 30, 2016 via mobile

My wife and I had a pleasant stay in this hotel in Cologne. The location is very central and convenient though the rowdy nightlife on the streets below got a little noisy at times. There was easy access to numerous f & b places and the mall was relatively near. However there were too many steps to negotiate going up to our room haha....seriously not friendly to the aged. WiFi was also very slow and sometimes non existent in our room. Kudos to the front staff (specifically one by the name of Poulman). She was very friendly and extremely helpful, giving us much advise and directions and joked daily with us. She made our stay that much more memorable and enjoyable. Thank you!

Date of stay: September 2016
Trip type: Travelled as a couple
1  Thank Boon H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flandrischer_Hof, Reservation Dep. at Flandrischer Hof, responded to this reviewResponded October 5, 2016

Thank you very much for your feedback. We will gladly forward your compliments to our staff member and are really happy that you took your time to write us a review. We are sorry for the inconvenience with the Wifi connection, which seemed to be lacking. Our windows are soundproof because of our location in the city centre. If you might visit Cologne another time we would be happy to welcome you again.

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Reviewed September 29, 2016

I understand fully well that a hotel is not responsible for the noise outside their building, but it will still affect the impression of the guest's stay.
The rooms themselves were fine, we were a party of 15 people and my female coworker and I got some of the better rooms. Our male coworkers seemed to have issues with space, that it was very small with nowhere to open their suitcase.
I had no such problems.
The staff was very polite and helpful at any time, and room service did a wonderful job of keeping everything clean. I would give the full points for cleanliness, everything was so tidy and neat.
Breakfast was also a pleasure, I can't have dairy and was very content to see that they had soy milk and soy joghurt, as well as fresh vegetables and great coffee. They had assortments of breads and rolls, various cheeses and cold cuts, müslis and cereals, fruit mixes (not sure if it was fresh or canned), fresh scrambled eggs or boiled eggs, sausages or breakfast meats.

My main issue staying there was the noise, or that I couldn't open my bedroom window at night because there were smokers in front of the hotel and nearby, and the smoke would get into the room. It was very loud with the windows open, and even though it was September, the room was relatively warm. I had to choose between trying to sleep in noise, or trying to sleep in too warm a room. My earplugs helped somewhat, but not entirely. Perhaps for a shorter stay it would have been ok, but since we were there an entire week working at the Cologne Fair, it was very draining to not get enough rest.
I suggest very strong earplugs for a stay here.

Pro: very central, you can walk to the Cologne Dome from here
good connections to the subway or train
good service, qualified staff
nice breakfast spread

Cons: Very loud at night
poor WiFi set up (connection breaks often, bad when writing busines e-mails
or talking with clients on Skype.)

Room tip: Get the rooms facing away from the street if possible, bring earplugs.
Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Hanna B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flandrischer_Hof, Reservation Dep. at Flandrischer Hof, responded to this reviewResponded October 5, 2016

Thank you for your feedback. We are sorry for the inconvenience during your stay. Due to our location in the city centre it might be noisy if the windows are opened. Therefor the windows are soundproof. We thank you though for your very professional and fair rating.

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Reviewed September 22, 2016

Room tip: My room had a safe and a sewing kit - the 2nd very handy as a button came off whilst on my arrival journey.
Date of stay: September 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flandrischer_Hof, Reservation Dep. at Flandrischer Hof, responded to this reviewResponded September 23, 2016

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Reviewed September 21, 2016 via mobile

Idea location close to the centre but also lots of restaurants, bars and clubs. The hotel staff were lovely and so helpful from the minute we arrived.
We had a triple room on the 8th floor which wouldn't be a problem however, you have to go up stairs to reach the 1st floor lift and take this to the 7th floor then climb another flight. So try and avoid this. I'm pregnant so this was really hard for me. The room was clean, beds were comfy. Pillows were awful and airless, so uncomfortable so if you have luggage space bring your own. The bathroom was clean and shower worked well although the water drained very slowly.
I would definitely recommend this hotel.

Date of stay: September 2016
Trip type: Travelled with family
Thank natalieb265
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flandrischer_Hof, Reservation Dep. at Flandrischer Hof, responded to this reviewResponded September 22, 2016

Thank you very much for your rating. We really appeciate this.

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Reviewed September 7, 2016 via mobile

Very good pricing and quality of service. Even that we found this hotel and rooms harder than usual due to confeeence in the city and the demand was high. Good service, brekfast was superb. No problems during the stay.

Date of stay: September 2016
Trip type: Travelled on business
Thank georgib667
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flandrischer_Hof, Reservation Dep. at Flandrischer Hof, responded to this reviewResponded September 9, 2016

Thank you very much for your rating. We really appreciate this and are happy that you did enjoy your stay in our house.

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