I selected this hotel based on the reviews on this site. The hotel was great, it was clean, the staff were pleasant and its location is perfect. However its the little things that make a difference that were missing. The hotels location whilst being a benefit is also one of its downfalls. on arrival we found that there is no passenger or bag dropoff parking. I was fully aware that carparking was offsite and was subsidised (it wasn't included in the tariff) so I found a public carpark and parked the car so that I could unload the bags and my passenger. We walked back to the hotel, bags in toe and checked in. I questioned the receptionist about the carparking and was promptly told there was none. I mentioned that I knew it was offsite and subsidised to €8 per day. I was told "Sorry but there is none left". There was no offer to make alternative arrangements, no suggestions and no offer to subsidise the carpark that we actually parked in. The carpark cost over double what we were expecting. Remember their website states that there is ample parking and bookings are not necessary. Not a great start. Ok, so up to the room we go, there is no tea/coffee making facilities, no extra pillows (trust me you will need them) and no Television channels in English. Actually there was one, but it didn't work. The room was clean and the bed comfortable but it was missing the small things that make a place memorable.
- Official Description (provided by the hotel):
- Hotel Europa am Dom ****Wake up and see I'm in Cologne! From a view of the Cologne Cathedral everyone dreams - you enjoy this exclusive look at us!Located in the heart of Cologne, in the immediate vicinity of the Cologne cathedral, the extensively renovated 4-star Hotel Europa am Dom in 81 rooms, understated elegance, modern comforts (air conditioning, flatscreen TV, wireless) and attentive service.For small break in between loads the open round-the-Clock Bar lounge of the hotel up on a wide selection of drinks and snacks and separate smoking lounge.Whether you come to explore in and around the cathedral city or for a business visit to Cologne, select the Europa Am Dom as the focal point for your activities: main station, fairground and shopping are within walking distance to the airport, the train leaves in 15 minutes.Cologne City GuideWhether as a refuge for a city tour, as a convenient "obvious" place to stay after a concert or theater, or as a "home away from home" for business activities - the three CityClass hotels in the heart of Cologne for every occasion, the ideal choice.Gladly we reserve a table for you in the most beautiful old town restaurants or hearty beer halls or book tickets for the currently trendy musicals and plays. Our professional staff can help you in choosing your shopping or at the "Route Planning" for your excursions into the surrounding countryside. ... more less
- Reservation Options:
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- Also Known As:
- Cityclass Hotel Cologne