We stayed in this hotel mostly because it promised, on Tripadvisor, booking sites and its own websites, that rooms come with a kitchenette. This is not true, however. According to the lady at reception they were all ripped out some time ago, when the place was upgraded. This has to be quite some time ago, as our room already was quite battered and dirty. The lady at reception told us we were not the only ones to complain and that she would ask her boss to correct the information asap. But of course that came to late for us. An e-mail to the holding corporation of the hotel remained unanswered. That's no way to treat customers, so - for the first time ever - I can only give a one star review.
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