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All reviews nice hotel train station mini bar family room good size water pressure one night stay walking distance old town three nights city centre clean rooms on foot free wifi breakfast buffet frankfurt airport elevator
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Reviewed May 28, 2018

We lucked out when we found this hotel 5 years ago. I never knew hotels could have such a wonderful spa, included in the price! If you’re not from Europe, and have never really experienced nude spas, this would be the perfect place to try it. Private and never busy! You’ll love the sauna, steam room, cold tank, quiet room, and fresh air room! We only wish there were more vegan options.

  • Stayed: May 2018, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank klough7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 14, 2018

Considering the high price, I'd expect a top-notch hotel to enjoy my business trip to Mainz.
Arrogant and unprofessional check-in and check-out experiences (Alessandro, in the reception, really treated me like I was bothering him every second), really mediocre fitness room and bad quality wi-fi ruined the experience for me.
The room itself was okay for a hotel of this range, I guess, but nothing special apart from detailed minimalist style.
After one night, I didn't extend my stay and went to Hilton instead. Same price and way better features overall.

  • Stayed: May 2018, travelled on business
    • Value
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2  Thank Luisfer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 8, 2018

Except the poor & unprofessional attitude during check in it was a good and comfort stay. During my stay for three nights house keeping provided a very quick and perfect service.
Parking fees was very costly.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank MagdyE135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 13, 2018

Had a long 3 weeks stay here for work, pretty satisfied with everything. Breakfast is okay, however if you were to eat the same thing everyday for 3 weeks, perhaps some new menu would be good. Pretty quiet and comfortable place. Recommended if you want to be near the town and the train station.

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank michellecclok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2018 via mobile

Upon entering the hotel sadly you have the unpleasant and overpowering Novotel signature scent , which is totally unnecessary.

The reception staff are very knowledgeable and friendly and quick to check in guests .

On the ground floor you have the bar and bajazzo restaurant which serves breakfast lunch and dinner. The bar is reasonably priced , staffed by friendly bar tenders.

The basement has fitness and a pool and sauna.

The guest rooms are a good size and have comfortable beds but use continental quilts.

The bathroom is a good size and has a full size bathtub.

The only draw back in the bedroom is the lack of ironing facility and this is located in the ironing room.

Also worth noting that room service has been extended to round the clock which is a bonus

Stayed: September 2017, travelled on business
1  Thank nathanuk1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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