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4 - 9 of 45 reviews
Reviewed April 22, 2018 via mobile

Once again, an otherwise acceptable hotel is brought down by the most important component of a hotel: the bed. The beds at this hotel were hard. Period.

Otherwise the hotel is very acceptable. The location was good, easy walking distance to the historic Trier pedestrian area. I reserved a suite and there were two large rooms, one living room and one bedroom. Both rooms had large windows and a door opening out to a courtyard area so the room was bright.

Unfortunately the bathroom was tiny. I mean really small. Considering that the rest of the suite was large, it would have been wise to allocate additional space to the bathroom. One small sink, one shower/tub combo with an adjustable shower that did not reach high enough for anyone 6 feet or taller, and no shampoo or conditioner provided. Washing one’s hair with bath gel dispensed from a large plastic bottle affixed to the bath wall is not particularly pleasing.

We added breakfast after we arrived and at 14 euros a person. It was a bit steep for the offerings. However the automatic coffee machines remedied the price of the breakfast.

The staff was very nice. And the air conditioning in our room did not work. But the beds are the downfall.

Stayed: April 2018, travelled as a couple
Thank sftcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViennaHouseEasyTrier, Guest Relations Manager at Vienna House Easy Trier, responded to this reviewResponded April 23, 2018

Dear Guest,
thank you for your detailed review and for taking the time. We are very sorry that you didn't feel comfortable with our brandnew boxspring beds. Your optinion helps us to improve our quality and services.
We hope we can welcome you again in Trier to convince you with our services.
Kind regards,
Kristina from the Vienna House Easy in Trier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 18, 2018 via mobile

The hotel was located close by the famous Roman baths. We walked the whole city from the hotel. The staff was very friendly and provided us with all the information we requested. They joked around with us and answered all our questions. The room was modern and comfortable. There is also a Aldi grocery store around the corner.

Stayed: April 2018
1  Thank pantera623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViennaHouseEasyTrier, Front Office Manager at Vienna House Easy Trier, responded to this reviewResponded April 22, 2018

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
We will be here for every question you have to join the point of Trier you missed last time.

Sincerely,

Eva from Vienna House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2018 via mobile

I have stayed in a number of hotels for work and I never sleep well. In this hotel I slept like a baby!
Good points:
- Staff are really friendly
- The hotel has a modern, minimalistic style, which is at the same time very welcoming and homely. I loved the bar and the restaurant. The music was great and the whole place was spacious with a great feel to it.
- Great breakfast- enough choice
- My room was big and quiet.
- The bathroom thankfully did not have that awful constant ventilation system that goes on whenever you turn on the light!
- The hotel offers a reduction if you opt out of having your room cleaned every day. There is also none of that soap that gets wasted. I like the way they think about the environment in this respect.
- Complimentary water in the room.
- Very comfortable beds and pillows.

To note:
- No gym
- Bring your own hairdryer and conditioner if you use it.
- The curtains did not block out the light in the morning. Not a problem in Winter but might be an issue in Summer.

Stayed: March 2018, travelled on business
Thank FritesandGravy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViennaHouseEasyTrier, Front Office Manager at Vienna House Easy Trier, responded to this reviewResponded March 24, 2018

Dear Guest,

Wow, thank you for the great review of our hotel! We are glad that you enjoyed your stay and the feeling was as comfortable for you.
It´s amazing to read this review. We are verxy thankful that the renovation has such a good impression to you.
The whole team of Vienna House Easy hopes to see you again very soon.

Sincerely,

Eva Karges

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Reviewed November 15, 2017 via mobile

i stayed at the hotel for two nights. Staff was very friendly and helpful. the room was very clean and modern. The breakfast was good. The food at the restaurant was very good (but the variety is limited) and the price was good ad well. There is free wifi.

Stayed: November 2017, travelled on business
Thank rowarowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViennaHouseEasyTrier, Leiter Öffentlichkeitsarbeit at Vienna House Easy Trier, responded to this reviewResponded November 15, 2017

Dear Guest,
thank you for your great review, we are thrilled! We are glad you enjoyed our services and look Forward to welcome you again soon!

Kind regards

Kristina from the Vienna House Easy inTrier

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Reviewed October 29, 2017

This hotel is close to the old center of Trier. A busstop just in front os the hotel every 15 minuten. So it's easy to go to town.
The hotel has very nice rooms and a good price/quality.
We stay for a long weekend to see the very nice old city. It's like an openair museum.
Their are also a lot of good restaurants with excelent local food.

Stayed: October 2017, travelled as a couple
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViennaHouseEasyTrier, Guest Relations Manager at Vienna House Easy Trier, responded to this reviewResponded November 1, 2017

Dear Jan,
thank you for your great review and for taking the time! We are glad you enjoyed your stay and hope to welcome you again soon!
Kind regards
Kristina Arens from the Vienna House Easy Trier

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