We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
C$296
Expedia.com
C$296
Get rewarded with One Key
Lol.travel
C$223
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (630)
Filter reviews
630 results
Traveller rating
549
50
21
4
6
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
549
50
21
4
6
Show reviews that mention
All reviews bulow palais michelin starred welcome drink old town minute walk junior suite across the bridge main pedestrian shower and bathtub the river separate toilet beautiful hotel room was large reading lights coffee maker in the room parked our car an easy walk
Selected filters
Filter
Updating list...
64 - 69 of 630 reviews
Reviewed September 18, 2018 via mobile

We stayed here for four nights. The rooms are well appointed with extremely comfortable beds and good lighting. In addition they have fresh fruit in the room every day which was a nice touch. I love the location as it is in a quiet area, but near good restaurants and shops and only a short walk to all the sites. I actually think it’s a better place to stay than right in the old town, especially if you’re there for more than a day or 2.

The breakfast buffet in the hotel is ridiculously expensive, and it’s the only option they offer, but just a block away is a fabulous restaurant for breakfast called the Schwarzmarkt Cafe. In the same building is also a large market where you can buy fruit and water and anything else you might need.

While the hotel looks five stars, they miss on small details that I would expect. Twice, our room was not cleaned by 4 PM, I went to check out at midnight and was told by the gentleman at the desk that he was not trained to do check outs, and the towels in the room where somewhat threadbare. All that being said, people were very helpful, and you cannot beat it for the price! I would definitely stay here again.

Date of stay: September 2018
Trip type: Travelled with friends
1  Thank susannTheGo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bülow P, Leiter Öffentlichkeitsarbeit at Hotel Bulow Palais, responded to this reviewResponded September 19, 2018

Dear guest,
Thank your for your honest rating of our Relais & Châteaux Hotel Bülow Palais. We are pleased that you chose our hotel for your stay in Dresden. We are sorry to hear that you not agreed with our breakfast price, but we have to set this price as the products are regional, which means also in high quality and very fresh. We apologize that your room was not cleaned by 4 pm twice - we will discuss this within the Bülow team. Anyway, we hope to see you again and show you our improvements by then!
Best regards from Dresden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2018

It starts already with the receptionist : very hospitable, friendly and a personal service. He gave us a feeling of personal welcome. We were also given a very glas of very nice Trenchcoat cremant which could not been distinguished from real Champagne. We also got an upgrade and therefore received a very nice room.
Marvelous bathroom with separate toilet. Every day fresh fruit which was very much appreciated. Also a bottle of water upon arrival. We missed coffee facilities but it seems this is not commun in this region because other hotels on our travel brother had this. It's probably a cultural German habit.
The breakfast buffet was very good, very fine and had products of very good quality.
Upon our departure after 5 days we got two bottles of water for our trip, a very nice gesture. In short, we had a splendid holiday in Dresden thanks to the Bulow palace. This hotel gave us an excellent price- quality ratio and a very personal service. We highly recommend it.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank kristel v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bülow P, Leiter Öffentlichkeitsarbeit at Hotel Bulow Palais, responded to this reviewResponded September 19, 2018

Dear guest,
Thank you for your kind review. We appreciate that you chose our Relais & Châteaux Hotel Bülow Palais for your stay to Dresden. We are happy that you had a nice time and enjoyed our service. Coffee facilities we actually have, but in higher room categories (suites) only.
Maybe for your next visit in our hotel you can try to get a room with a small coffee machine.
Best regards, your Bülow team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 21, 2018 via mobile

There are many positive aspects to this hotel: very nice room (spotlessly clean and spacious); good food (particularly breakfast - the bistro menu in the evening was very limited but good quality; the main restaurant was closed due to a corporate booking); good location (a 15 minute walk to the old town); and nice gym. The only issue we had was that we didn’t know until we checked out that there was guest car parking available; we paid for street parking outside the hotel which worked fine but we would have preferred to use the hotel car park. Dresden itself is well worth a visit and this hotel is a good place to base yourself.

Date of stay: August 2018
Trip type: Travelled as a couple
2  Thank Benfar6531
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bülow P, Marketing at Hotel Bulow Palais, responded to this reviewResponded August 28, 2018

Dear guest,
Thank you very much for your rating. We are pleased that you chose our Relais & Châteaux Hotel Bülow Palais for your stay in Dresden. For your next visit in our hotel we will directly offer you the parking possibility in our hotel car park during your check-in.
Best regards, your Bülow team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 17, 2018 via mobile

The hotel is located just off the main walkway area north of the river. There’s lots of cafés and shops. We ate at a very good Mediterranean restaurant just across the street from the hotel. Hotel has a cigar bar a bar and a nice restaurant as well.You walk out of the hotel about a block and you’re right on the main walking area. You head south on that area across the walking bridge just into downtown. It takes 15 or 20 minutes by foot. Dresden is a beautiful city with lots of new construction going on. There was some type of festival starting the day we left that look like was going to be a pretty good crowd. Highly recommend this hotel. Very clean very nice. The staff was incredibly nice and helpful.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank sandytntn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bülow P, Marketing at Hotel Bulow Palais, responded to this reviewResponded August 28, 2018

Dear guest,
Thank you very much for choosing our hotel Relais & Châteaux Hotel Bülow Palais for your stay in Dresden. We are very grateful for your nice review!
Best regards, your Bülow team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2018

I booked this hotel because of the excellent reviews on here, but unfortunately my experiences did not rise to that level. Before I ever reached here I had trouble finding the taxi stand and called here to ask where it was. The person who answered the phone said "I cannot understand you" and simply hung up on me without even apologizing. Luckily for me it turned out that I couldn't find the taxi stand because all the taxis had temporarily left it; if I had been hung up on in a previous situation, like the times I have gotten lost on the way to a hotel, I honestly don't know what I would have done.

When I managed to make it to the hotel, one of the staff members insisted on checking on something and letting me know, and then weirdly did not call me with the answer as they said they would, even though it was them, not me, that insisted on checking on it.

When I was later asking for some information at the front desk, someone who did not speak fluent English first started helping me and did not transfer my question to another staff member when others became available, even though they had to keep stopping and looking up words in a translation program.

Stories like this were most of my stay — people who mostly seemed to be genuinely trying but whose service did not match what they were aiming for it to be. Since this hotel is a decent walk from the city center (down to the bridge and then across it; at least 15 minutes, possibly more depending on mobility, traffic lights, etc), I cannot recommend it over closer hotels.

Date of stay: June 2018
Trip type: Travelled solo
2  Thank straea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bülow P, Leiter Öffentlichkeitsarbeit at Hotel Bulow Palais, responded to this reviewResponded August 15, 2018

Dear guest,
Thank you for choosing our Hotel Bülow Palais for your visit to Dresden. We discussed and evaluated your detailed review within the team. Your comments are very helpful, because only in this way can we work on our permanent improvement. Thank you for taking the time to do so.
If your next visit takes you back to Dresden, we would be happy to see you again. We are sure that we will then be able to point out improvements.
Best regards
Your Bülow Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews